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GreenPan BISTRO - Troubleshooting and FAQs; Operation and Programming Troubleshooting; Cooking and Cleaning Troubleshooting

GreenPan BISTRO
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9
TROUBLESHOOTING
Operation Why won’t my unit turn on? Make sure your unit is plugged into a functional outlet.
Why does the fan remain on
after cooking?
The fan remains on for cooling purposes.
Why does the light turn off? Light will automatically turn on:
1. After touching “Start” and will automatically turn off after 5 minutes.
2. After using dials or touching “Start/Stop” and will automatically
turn off after 5 minutes.
Programming Can I change my cooking function
when the unit is already cooking?
You need to first interrupt the current cooking function by tap-touching
Stop/Cancel for 1 second. Then unit will go back to standby mode and
desired cooking function can be chosen.
Can I change the time or temperature
when the unit is already cooking?
You need to first interrupt the current cooking function by tap-touching
Stop/Cancel shortly. Then change the time or temperature as desired,
and tap touch START to continue cooking.
Cooking Why is my food not crispy
or fried evenly?
Some foods may require more oil than others. If not crispy enough,
spray or brush some oil on the food. Do not use cooking sprays or low
smoke point oils.
Make sure food is spread evenly in a single layer in the Air Fry Basket
with no overlap. If food still overlaps, toss or flip food halfway through
cooking cycle.
Put the food in for additional cooking time. Make sure to check
periodically until food reaches desired brownness. Do not leave
oven unattended.
Why is my food undercooked? There may be too much food in the basket. Cook smaller batches of
food in a single layer, avoiding overlapping.
The temperature might be too low. Use the Temperature Dial to
increase temperature.
Why does condensation and steam
come out of my unit?
When preparing greasy foods, oil may leak into the tray and produce
steam. The viewing window may fog up on the sides or in the corners
but cooking results will not be affected.
When preparing foods with a high moisture content, the water
evaporates from the food and causes condensation. The viewing
window may fog up on the sides or in the corners, but cooking results
will not be affected
The tray, basket, or bottom of oven may contain grease residue from
previous use. Make sure to clean thoroughly after each use.
Cleaning Are the parts dishwasher safe? The Baking Pan, Wire rack, and the Air Fry Basket are
dishwasher safe.
Do not put the Crumb Tray in the dishwasher. Instead, hand-wash with
warm, soapy water.
How do I clean tough-to- remove food
residue from my accessories?
To remove baked-on grease, soak the accessories in hot, soapy water
or use a nonabrasive cleanser.

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