Why is my Greentouch DQ1711 Heater power cord getting warm?
It's normal for a heater to have a warm power cord due to the higher electrical current it needs. However, you should check the connections at both the appliance cord and the outlet. If the plug or outlet becomes hot, stop using the heater and consult about overheating outlets.
What to do if my Greentouch DQ1711 smells like burning?
First, make sure there are no flammable items within 3 feet of the Greentouch Heater. If there are, remove them. The smell might also be from dust on the heating element, which should go away soon. If the burning smell persists, unplug the heater and contact customer service.
How to fix a Greentouch DQ1711 that won't turn on?
If your Greentouch Heater isn't powering on, make sure the unit is in the OFF position first. Then, check that it's properly plugged into a 120V outlet and try turning it on again. Also, the heater has a tip-over protection feature, so ensure it is placed on a level surface and try again.
What to do if my Greentouch DQ1711 Heater has power but no heat?
If the power light is on but your Greentouch Heater isn't emitting heat, the room temperature may be at or above the thermostat setting. Try turning the thermostat control knob clockwise to a higher setting.
General safety precautions to reduce risk of fire, electric shock, and injury during use.
Step-by-step guide to attach the handle to the heater using provided screws.
Instructions for placing the heater on a level surface and avoiding circuit overload.
Explanation of power indicator, mode settings, thermostat control, and anti-freeze function.
Details on tip-over and overheat shut-off features and how to reset the unit.
Guidance on cleaning the exterior surface and proper storage of the heater.
General| Power | 1500W |
|---|---|
| Temperature Control | Adjustable thermostat |
| Safety Features | Overheat protection, tip-over switch |
| Model | DQ1711 |
| Brand | Greentouch |
| Material | Metal housing |
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