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Internet Address: Important information and advice is
available on our web site:
WEB SITE: http://www.groovetubes.com
Email may be addressed to:
SALES: sales@groovetubes.com
TECHNICAL: lab@groovetubes.com
Groove Tubes Limited Warranty
GROOVE TUBES llc ("GROOVE TUBES") warrants this product to be
free of defects in material and workmanship for a period of
one (1) year for parts and for a period of one (1) year for
labor from the date of original retail purchase. This warranty
is enforceable only by the original retail purchaser and
cannot be transferred or assigned.
The purchaser should complete and return the enclosed warranty
card within 14 days of purchase.
During the warranty period GROOVE TUBES shall, at its sole and
absolute option, either repair or replace free of charge any
product that proves to be defective on inspection by GROOVE
TUBES or its authorized service representative. In all cases
disputes concerning this warranty shall be resolved as
prescribed by law.
To obtain warranty service, the purchaser must first call or
write GROOVE TUBES at the address and telephone number printed
below to obtain a Return Authorization Number and instructions
concerning where to return the unit for service. All
inquiries must be accompanied by a description of the problem.
All authorized returns must be sent to GROOVE TUBES or an
authorized GROOVE TUBES repair facility postage prepaid,
insured and properly packaged. Proof of purchase must be
presented in the form of a bill of sale, canceled check or
some other positive proof that the product is within the
warranty period. GROOVE TUBES reserves the right to update
any unit returned for repair. GROOVE TUBES reserves the right
to change or improve design of the product at any time without
prior notice.
This warranty does not cover claims for damage due to abuse,
neglect, alteration or attempted repair by unauthorized
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