Growatt THOR 11AS-S/P

Questions and Answers

K
kathryn35Aug 16, 2025
What to do if my Growatt THOR 11AS-S/P shows an over current error?
- P
  Patricia WebsterAug 16, 2025
  If your Growatt Automobile Battery Charger indicates an over current situation, please contact our service engineer for assistance.
J
Joshua OrrAug 19, 2025
What should I do if my Growatt Automobile Battery Charger displays an over temperature warning?
- A
  Alyssa KimSep 12, 2025
  If your Growatt Automobile Battery Charger is showing an over temperature warning, please contact our service engineer.
J
jose75Aug 22, 2025
What to do if Growatt THOR 11AS-S/P Automobile Battery Charger shows under voltage on all 3 phases?
- A
  Anthony GrayAug 22, 2025
  If your Growatt Automobile Battery Charger displays an under voltage on all 3 phases, please contact our service engineer.
C
Casey BrownAug 26, 2025
What to do if Growatt THOR 11AS-S/P Automobile Battery Charger shows over voltage on phase L1?
- K
  Kimberly IngramAug 26, 2025
  If your Growatt Automobile Battery Charger is showing an over voltage on phase L1, please contact our service engineer.
J
Jennifer ConwayAug 28, 2025
What to do if Growatt THOR 11AS-S/P Automobile Battery Charger shows under voltage on phase L1?
- C
  Casey GuzmanAug 28, 2025
  If your Growatt Automobile Battery Charger displays an under voltage on phase L1, please contact our service engineer.
T
travisbarberAug 31, 2025
What to do if Growatt THOR 11AS-S/P Automobile Battery Charger shows over voltage on phase L2?
- M
  Michelle CruzAug 31, 2025
  If your Growatt Automobile Battery Charger indicates an over voltage on phase L2, please contact our service engineer.
P
peggymorrisSep 3, 2025
What to do if Growatt Automobile Battery Charger shows under voltage on phase L2?
- J
  Jeremy ThomasSep 3, 2025
  If your Growatt Automobile Battery Charger displays an under voltage on phase L2, please contact our service engineer.
D
Donna PhillipsSep 6, 2025
What to do if Growatt Automobile Battery Charger shows over voltage on phase L3?
- L
  Laura BrownSep 6, 2025
  If your Growatt Automobile Battery Charger indicates an over voltage on phase L3, please contact our service engineer.
J
James PhillipsSep 9, 2025
What to do if Growatt Automobile Battery Charger shows under voltage on phase L3?
- D
  Destiny WagnerSep 9, 2025
  If your Growatt Automobile Battery Charger displays an under voltage on phase L3, please contact our service engineer.
Q
qwestSep 12, 2025
What to do if the red emergency stop button is pressed or broken on my Growatt THOR 11AS-S/P?
- K
  Kara FullerSep 12, 2025
  If the red emergency stop button on your Growatt Automobile Battery Charger is pressed or broken, please contact our service engineer.

Summary

Product Description

Wiring Definition in the Side Window

Explains terminal definitions for side window wiring on the charger.

Packing List

Installation and Wiring

Mount on a Wall

Details the process for mounting the charger onto a wall.

Mount on a Pole

Provides instructions for installing the EV charger on a pole.

APP Download, Register, and Login

APP Download

Instructions on how to download the ShinePhone mobile application.

User Registration

Guides users through the account registration process for the ShinePhone app.

Sign In and Log Out

Procedures for accessing and exiting the ShinePhone application.

EV Charger Internet Configuration

WiFi Configuration

Steps to connect the EV charger to the internet using Wi-Fi.

Network Cable Connection Configuration

Instructions for establishing an internet connection via network cable.

4 G Configuration

Guide for configuring the EV charger using a 4G connection.

AP Mode Configuration

Procedure to reset network settings or perform basic configuration using AP mode.

Operation Instruction and LCD Description

Charging Mode and Operation

How to activate charging using APP, RFID, or plug-and-charge.

APP;RFID Mode

Initiating/ceasing charging via app or RFID card, reservations, and work modes.

LCD Interface Introduction

Overview of the different display interfaces on the EV charger's LCD screen.

EV Charger Work Modes

Fast Mode

Charging the EV at maximum power for quick charging.

Time Reservation

Scheduling charging sessions by time or period.

Charging Capacity Reservation

Scheduling charging based on desired kWh capacity.

Charging Budget Reservation

Scheduling charging based on a budget or cost limit.

PV Linkage Mode

Utilizing solar power for EV charging to maximize self-consumption.

Off-Peak Modes

Charging the EV during off-peak hours to reduce electricity costs.

Load Balancing Function

Dynamically adjusting charging power based on home power to avoid overload.

Other Settings

Basic Information

View and manage EV charger ID, name, country, city, and version.

Network Settings

Configure network connection method, mode, gateway, subnet, and DNS.

Pile Settings

Adjust settings like charging model, rates, time, and output current.

EV Charger Configuration

Configure charging fees, time limits, max output current, and breathing light.

Record

Charging Record

Displays serial number, charging gun, start/end time, cost, and self-consumption.

Schedule Record

Lists previously set charging schedules.

Data

Usage Data

View total charge capacity, cost, and self-consumption by day, month, or year.

Troubleshooting

LED;LCD Troubleshooting

Diagnosing faults using LED indicator behavior or LCD display fault codes.

Specification

Product Specifications

Detailed technical data including dimensions, power, environmental ratings, and features.

Annex

Electrical Diagram

Provides the main circuit diagram for the EV charger.

Contact Information

Growatt New Energy Co., Ltd contact details and service hotline.