14
TROUBLESHOOTING
Phenomenon
①
②
Check if the mode were set as
slave mode, lightness and color
temperature of the products
cannot be controlled in slave
mode.
Make sure the adapter is well
contacted with the power plug.
Charge the battery before using
it.
Pressthe“MODE”button for once,
switch the mode from slave mode
to master mode.
Check the product
Troubleshooting
The switch
indicator
does not light up
The brightness/
color temperature
knob is out of
control
Check the matching power
adapter indicat
or light up
or not.
When using lithium battery,
make sure there's no "low
power" protection.
APP can't
connect / can't
control
Check if the product is “OFF”
because of the APP of the
mobile phone.
Press the “ON/OFF” button once
again.
The product is in
the "ON" state,
the display and
lights are not on
Check whether the device is
in APP mode and whether
"BT_LED" is displayed on the
APP
Normal steps:
① Switch to APP mode after
booting;
② Turn on bluetooth and GPS on
the phone
③ Open the APP, search and
connect to Bluetoot
h BT_LED
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