9- Troubleshooting
Problem Possible Cause Possible Solution
It is not cold enough
inside the appli-
ance.
• The temperature is set too high. • Reset the temperature.
• Too warm goods has been stored. • Always cool down goods before
storing them.
• Too much food has been stored at
one time.
• Always store small quantities of
food.
• The goods are too close to each
other.
• Leave a gap between several
foods allowing air owing.
• A door/drawer of the appliance is
not tightly closed.
• Close the door/drawer.
• The door/drawer has been opened
too frequently or for too long.
• Do not open the door/drawer too
frequently.
It is too cold in-
side the appli-
ance
.
• The temperature is set too low. • Reset the temperature.
• The Power-Freezer function is ac-
tivated or is running too long.
• Switch o the Power-Freezer
function.
Moisture forma-
tion on the inside
of the refrigerator
compartment.
• The climate is too warm and too
damp.
• Increase the temperature.
• A door/drawer of the appliance is
not tightly closed.
• Close the door/drawer.
• The door/drawer has been opened
too frequently or for too long.
• Do not open the door/drawer too
frequently.
• Food containers or liquids are left
open.
• Let hot foods cool to room tem-
perature and cover foods and li-
quids.
Moisture accu-
mulates on the
refrigerators out-
side surface or be-
tween the doors/
door and drawer.
• The climate is too warm and too
damp.
• This is normal in damp climate and
will change when the humidity de-
creases.
• The door/drawer is not closed
tightly. The cold air in the appliance
and the warm air outside it con-
densates.
• Ensure that he door/drawer is
tightly shut.
Strong ice and
frost in the freez-
er compartment.
• The goods were not adequately
packaged.
• Always pack the goods well.
• A door/drawer of the appliance is
not tightly closed.
• Close the door/drawer.
• The door/drawer has been opened
too frequently or for too long.
• Do not open the door/drawer too
frequently.
• The door/drawer gasket is dirty,
worn, cracked or mismatched.
• Clean the door/drawer gasket or
replace them by new ones.
• Something on the inside prevents
the door/drawer to close properly.
• Reposition the shelves, door
racks, or internal containers to al-
low the door/drawer to close.
The appliance
makes abnormal
sounds.
• The appliance is not located on
level ground.
• Adjust the feet to level the appli-
ance.
• The appliance touches some ob-
ject around it.
• Remove objects around the appli-
ance.
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