GB12- Customer Service
We recommend our Haier Customer Service and the use of original spare parts.
▶ your local dealer or
▶
and FAQs and where you can activate the service claim.
To contact our Service, ensure that you have the following data available.
The information can be found on the rating plate.
Model ____________________ Serial No. _____________________
Also check the Warranty Card supplied with the product in case of warranty.
European Haier addresses
Country* Postal address Country* Postal address
Italy
Haier Europe
Via Eden Fumagalli
20861 Brugherio
Italy
France
Haier France SAS
3-5 rue des Graviers
92200 Neuilly sur Seine
FRANCE
Spain
Portugal
Haier Iberia SL
Pg. Garcia Faria, 49-51
08019 Barcelona
SPAIN
Belgium-FR
Belgium-NL
Netherlands
Luxembourg
Haier Benelux SA
Anderlecht
Route de Lennik 451
BELGIUM
Germany
Austria
Haier Deutschland GmbH
Hewlett-Packard-Str. 4
D-61352 Bad Homburg
GERMANY
Poland
Czechia
Hungary
Greece
Romania
Russia
Haier Poland Sp. zo.o.
Al. Jerozolimskie 181B
02-222 Warszawa
POLAND
United
Kingdom
Haier Appliances UK Co.Ltd.
One Crown Square
Church Street East
Woking, Surrey, GU21 6HR
UK
*For more information please refer to www.haier.com
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AVAILABILITY OF SPARE PARTS
“Thermostats, temperature sensors, printed circuit boards and light sources are available for
a minimum period of seven years after placing the last unit of the model on the market.
Door handles, door hinges, trays and baskets for a minimum period of seven years and door
gaskets for a minimum period of 10 year, after placing the last unit of the model on the market”.
GUARANTEE
Minimum guarantee is: 2 years for EU Countries, 3 years for Turkey, 1 year for UK, 1 year for
Russia, 3 years for Sweden, 2 years for Serbia, 5 years for Norway, 1 year for Morocco, 6 months
for Algeria, Tunisia no legal warranty required.
* For further information about the product, please consult https://eprel.ec.europa.eu/ or
scan the QR on the energy label supplied with the appliance.
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