Customer service 
 
Precautions 
 
 
 
 
The ground is too uneven.
 
 
To avoid injury, keep fingers away from the 
door crack when opening or closing the doors. 
Keep children away from the appliance doors 
being opened and closed. 
Do not pour water onto the appliance or set it 
up in wet areas. 
Keep bottles and tins out of the freezer. They 
could burst when the content freezes. 
Refrigerators may only be repaired or altered 
by professionals. Improper repair may cause 
considerable damage. Please contact your 
dealer or our customer service should your 
appliance require repair or modification. 
Pull out the power plug in the case of a 
power outage, repair or cleaning. 
When disposing of the appliance, remove the 
door or door seal and shelves to prevent 
playing children from locking themselves in 
and putting their lives at risk. 
Confirm the following before ordering a repair.
Unit does not cool
The appliance is not connected to the 
power (plug, outlet, fuse) or is 
switched off. 
Voltage too low.
Light does not come on
Unusual noises
The appliance is 
touching the wall or 
other object. 
Bulb is burned 
out. 
The appliance is not 
connected to the 
power. 
Temperature is not cold enough 
Appliance door not fully 
closed, opened too 
frequently or for too long. 
Exposed to direct sunshine, a 
stove or other heat source. 
Poor ventilation. The back or 
sides of the appliance are blocked.
 
Should a malfunction occur that you cannot resolve as described below, 
contact the nearest customer service. In such a case, please indicate the full 
model name, serial number and spare part register. (See the product label at 
the back of the appliance.) 
Caution: Do not carry 
the appliance or let it 
stand horizontally.