Troubleshooting
Problem Possible Cause Possible Solution
It is not cold enough 
inside the appliance.
•  The temperature is set too high.
•  Too warm goods has been 
stored. 
•  Too much food has been stored 
at one time. 
•  The goods are too close to each 
other.
•  A door/drawer of the appliance is 
not tightly closed. 
•  The door/drawer has been 
opened too frequently or for too 
long.
•  Reset the temperature.
•  Always cool down goods 
before storing them.
•  Always store small quantities 
of food. 
•  Leave a gap between several 
foods allowing air owing.
•  Close the door/drawer. 
•  Do not open the door/drawer 
too frequently.
It is too cold inside 
the appliance.
•  The temperature is set too low.
•  The Super-Frz/Super-Coolfunc-
tion is activated or is running too 
long.
•  Reset the temperature.
•  Switch o the Super-Frz/Su-
per-Cool function
Moisture formation 
on the inside of the 
refrigerator com-
partment.
•  The climate is too warm and 
toodamp. 
•  A door/drawer of the appliance is 
not tightly closed.
•  The door/drawer has been 
opened too frequently or for too 
long.
•  Food containers or liquids are left 
open. 
•  Increase the temperature. 
•  Close the door/drawer. 
•  Do not open the door/drawer 
too frequently.
•  Let hot foods cool to room 
temperature and cover foods 
and liquids. 
Moisture accu-
mulates on the 
refrigerators outside 
surface or between 
the doors/door and 
drawer.
•  The climate is too warm and too 
damp. 
•  The door is not closed tightly. 
The cold air in the appliance and 
the warm air outside it conden-
sates. 
•  This is normal in damp climate 
and will change when the 
humidity decreases.
•  Ensure that he door/drawer is 
tightly shut.
Strong ice and frost 
in the freezer com-
partment.
•  The goods were not adequately 
packaged .
•  A door/drawer of the appliance is 
not tightly closed.
•  The door/drawer has been 
opened too frequently or for too 
long.
•  The door/drawer gasket is dirty, 
worn, cracked or mismatched.
•  Something on the inside pre-
vents the door/drawer to close 
properly.
•  Always pack the goods well. 
•  Close the door/drawer. 
•  Do not open the door/drawer 
too frequently.
•  Clean the door/drawer gasket 
or replace them by new ones.
•  Reposition the shelves, door 
racks, or internal containers 
to allow the door/drawer to 
close.
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