7
Troubleshooting
PROBLEM
Ice cream is
not firm enough
Things TO CHECK
• The cylinder bowl was not in the freezer long enough
(preferably overnight).
• The freezer is not cold enough. Ice cream sets at 10 to
14ºF (-10 to -12ºC). If the freezer is not at 0ºF (-18ºC) the
ice cream will not set.
• Too much mixture was put in cylinder bowl.
Maximum fill is 1 quart.
• Ingredients are warm or at room temperature.
• The cylinder bowl was left at room temperature for more
than 5 minutes before use.
• The freezer door was opened and closed too many times
during the freezing process.
• The cylinder bowl has a thick coating of ice on the walls.
After washing, dry completely prior to placing back in
freezer.
How To Clean
1. Remove churn blade.
2. Turn motor assembly upside down.
Grip motor
with one hand
while pressing
the locking
tab on the
motor that
holds the lid
in place.
Remove lid
from motor.
3. Wash the lid, churn blade, and
cylinder bowl in hot, soapy water.
4. Wipe the motor assembly with a
damp cloth. Never immerse the
unit in water.
5. Make sure all parts are clean and
thoroughly dried. Never replace
cylinder in freezer if it is still wet.
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