Troubleshooting Guide
Before calling the Customer Service Number, carefully check the list below for a
possible solution to your question.
POTENTIAL PROBLEM PROBABLE CAUSE/SOLUTION
Food is not chopped, ,, Packing too much food in the food chute, or
sliced or shredded pushing too hard on the food pusher may cause
uniformly, the processed food to be irregulary sliced or
shredded. Refer to the food processing charts
for recommended sizes and quantities.
• Are you using the recommended speed? See
pp. 8-9 "Food Processing Charts."
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Unit has a burning smell. • There may be a residue left on the motor from
the manufacturing process, causing a slight odor
during initial use. This will go away. If a strong
odor or any visible smoke appears, unplug the
unit IMMEDIATELY and call the Customer
Service number.
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