14
Troubleshooting – Carafe Side
PROBLEM PROBABLE CAUSE/SOLUTION
Brew basket overflows or
coffee brews slowly.
• Excessive amounts of ground coffee.
• Decaffeinated and/or coffee ground too finely can cause overflow. Use slightly less grounds when brewing
decafeinated, flavored, or finely ground coffee. Or use medium ground coffee.
• Coffeemaker needs cleaning.
If using a paper filter:
• Coffee grounds between paper filter and brew basket.
• Paper filter not open and in proper position.
• Rinse brew basket before inserting paper filter so the edges will remain pressed against the sides of the
basket.
• Poor-quality paper filter.
Coffee leaks onto base. • Carafe removed from warming plate for more than 20 seconds during the brewing cycle.
Coffee tastes bad. • Coffeemaker needs cleaning.
• Coffee ground too coarsely or too finely. Use medium ground coffee.
• Coffee-to-water ratio unbalanced. Adjust for personal preference.
• Poor coffee quality and freshness.
• Poor water quality (use filtered or bottled water).
840219701 ENv04.indd 14 1/29/14 4:52 PM
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