FAQ
Q: Forgot SSID or password.
A: Turn on the device, press the Reset button for at least 5s to
restore factory default settings.
Q: You can not connect to the Router via Wi-Fi.
A: Make sure that the wireless card of tablet or other devices is
working well, make sure the password is correct.
Q: The Router doesn’t turn on.
A: Please make sure that the battery is correctly installed and
fully charged.
Q: Can’t detect SIM card.
A: Make sure that the SIM Card sia is correctly installed and
available.
Q: Can not acces to the Internet.
A: Please make sure you have not exeeded the data limit of
your mobile plan and check if there is any balance left in your
SIM card.
If the device doesn't work well, please try the following methods.
• Check battery capacity
• Restart the device
• Restore to factory default settings
• Contact local network operator or distributor
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