USER MANUAL For MULTISCAN P2
Chapter 1 - 6
III. WARRANTY SERVICE -------------------------
Warranty Period
In principle, MULTISCAN P2 is warranted to the customer to be free of defects in
material and workmanship for the period of 1 year and 3 years for main board after the
date of registration.
When the product is found defective during this period, the product can be returned to
Hanatech and will be repaired or replaced free of charge.
Freight and Repair Cost
During the warranty period, the repair cost and freight cost are covered by
manufacturer. When the defective product or part needs to be sent to the
manufacturer, it should be advised by the local distributor about how to send and the
validity of remaining warranty period before sending the defective material.
Upon delivery
Hanatech inspects all the ordered product parts and components are included in the
package before shipment, and include the original copy of pre-shipment inspection
report in the box. As soon as the product is delivered to you, please ensure
everything you ordered is properly checked and included referring to the pre-shipment
inspection report. If there is anything missing or damaged, you must notify the local
distributor immediately within 3 working days from the delivery date for free of charge
replacement of the parts.
In case of trouble
If you encounter any malfunction or trouble with the equipment, please refer to the
Trouble Shooting chapter in this manual. If the problem cannot be solved, please
contact your local distributor for assistance. For early identification of a fault or error,
your local distributor will require the following details:
1. Symptom of problem you are experiencing
2. Serial number of the head unit
To Next Page
Loading...