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Hanchen BSM-120.4 - User Manual

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Operation Instruction
BSM Series
Electronic Precision Balances

Questions and Answers

  • J
    Jonathan WilsonAug 7, 2025
    Why is the weight readout wrong on my Hanchen BSM-120.4?
    • A
      amandawigginsAug 7, 2025
      If the weight readout on your Hanchen Scales is obviously wrong, it could be due to a couple of reasons. First, the balance might not have been calibrated or adjusted before weighing, in which case you should calibrate or adjust the balance. Second, the balance might not have been zeroed before weighing; make sure to zero the balance before you start weighing.
  • R
    Rebecca MooreAug 12, 2025
    What to do if no segments appear on the display of my Hanchen Scales?
    • J
      jonathan03Aug 12, 2025
      If no segments appear on the display of your Hanchen Scales, there are a few potential causes. First, check the AC power supply and ensure the power supply is plugged in. Second, the load might exceed the balance capacity, so try unloading the balance. Finally, ensure nothing is touching the weighing pan; if something is, move it.
  • A
    Amanda RussellAug 18, 2025
    What to do if my Hanchen BSM-120.4 Scales display E22?
    • K
      Kevin PalmerAug 18, 2025
      If your Hanchen Scales are showing an E22 error, it means the poise weight is not enough. To resolve this, load on enough poise for weighing.
  • E
    Ethan SanfordAug 22, 2025
    What does E11 mean on Hanchen Scales?
    • J
      Jessica AlvarezAug 22, 2025
      If your Hanchen Scales are showing an E11 error, it indicates that the calibrate weight is wrong. To fix this, load weight on the poise to recalibrate.
  • M
    michael77Aug 27, 2025
    What does E12 mean on Hanchen Scales?
    • C
      Cody NormanAug 27, 2025
      If your Hanchen Scales are showing an E12 error, it means the calibrate weight is unstable. You should eliminate the unstable factor and then recalibrate.
  • L
    Laura SmithSep 1, 2025
    How to fix if maximum capacity is less than the data list in the Technical specification of Hanchen Scales?
    • K
      Kevin WrightSep 1, 2025
      To address this issue, switch on the Hanchen balance without the weighing pan. Then, place the weighing pan and restart the balance while pressing the ?? button.

Summary

Safety Precautions

Getting Started

Connecting the Balance to AC Power and Safety

Steps for powering the balance and related safety measures.

Leveling the Balance

Procedure to ensure the balance is properly leveled for accurate weighing.

Function Instruction

Operation

Basic Weighing Function

Step-by-step guide for performing a standard weighing operation.

Calibration and Adjustment

Procedures for calibrating and adjusting the balance for accuracy.

External Calibration

Steps for performing external calibration using calibration weights.

Balance Setting

Setting Parameters via Menu Codes

Guide to adjusting balance settings using specific menu codes.

Parameter Settings Overview

A summary of available balance configuration parameters and their options.

Troubleshooting Guide

Error Codes and Solutions

Lists common error codes and provides steps to resolve them.

Care and Maintenance

Hanchen BSM-120.4 Specifications

General IconGeneral
BrandHanchen
ModelBSM-120.4
CategoryScales
LanguageEnglish

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