Do you have a question about the HANNspree HG392PCB and is the answer not in the manual?
This document is a user's manual for the Hannspree HG392PCB (HSG1449) LCD Monitor.
The Hannspree HG392PCB (HSG1449) is a 97.8cm / 38.5" Wide Screen TFT Color LCD Monitor designed to provide a crisp, clear display with an ergonomic and space-saving, compact case design. It is compliant with EMC directive 2014/30/EU for Electromagnetic Compatibility and 2014/35/EU and 93/68/EEC for Low Voltage directive. The monitor incorporates High-Definition Multimedia Interface (HDMI™) technology, with HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo being trademarks or registered trademarks of HDMI Licensing LLC.
Users are advised to read the manual thoroughly before operation and retain it for future reference. Modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment. Shielded interface cables and AC power cords must be used to comply with emission limits. The manufacturer is not responsible for radio or TV interference caused by unauthorized modifications. Only manufacturer-specified attachments/accessories should be used. To prevent fire or shock hazards, the monitor should not be exposed to rain or moisture, and the cabinet should not be opened due to dangerously high internal voltages. Servicing should be referred to qualified personnel.
The monitor should not be used near water (bathtub, washbowl, kitchen sink, laundry tub, swimming pool, or wet basement) and should not be placed on an unstable cart, stand, or table. If mounting on a wall or shelf, a manufacturer-approved mounting kit and instructions must be followed. Ventilation slots and openings must not be blocked or covered to prevent overheating. The monitor should not be placed on a bed, sofa, rug, or similar surface, near radiators or heat registers, or in a bookcase or cabinet without proper ventilation. It should be operated only from the power source indicated on the label. Unplugging the unit during lightning storms or prolonged disuse protects it from power surges. Power strips and extension cords should not be overloaded to prevent fire or electric shock. No objects should be pushed into cabinet slots, and liquids should not be spilled on the monitor. Users should not attempt to service the monitor themselves. The wall socket should be easily accessible.
Some symptoms are normal for LCD monitors and do not indicate a problem. These include screen flicker during initial use (resolved by turning the power switch off and on), slightly uneven brightness depending on the desktop pattern, and the presence of blemishes (missing pixels or constantly lit pixels) of 0.01% or less, as the LCD screen has 99.99% or more effective pixels. Afterimages may remain if the same image is displayed for hours, which will recover slowly by changing the image or turning off the power switch for hours. If the screen flashes erratically or backlighting fails, contact a dealer or service center; do not attempt self-repair.
Hannspree emphasizes environmental protection and encourages appropriate treatment and recycling of industrial technology devices at the end-of-life. The devices contain recyclable materials that can be re-decomposed and re-integrated into new products. Other materials may be hazardous. Users are encouraged to contact the provided information for recycling. More information is available at http://www.hannspree.eu/.
The monitor comes with a base bracket that aligns with a slot on the machine and buckles down. To remove the stand plate, press the button and then remove the stand plate. Screws are used for both installation and removal of the base.
The monitor has an internal universal power supply, operating on 100/120V AC or 220/240V AC. No user adjustment is required. Ensure the power cord is the correct type for your area. Connect one end of the AC power cord to the monitor's AC-input socket and the other to a wall outlet.
For optimal viewing, adjust the monitor's angle to your preference. Hold the stand to prevent toppling. The monitor can be adjusted vertically from -5° to 15° and horizontally from -15° to 15°. Do not touch the LCD screen when changing the angle to avoid damage. Be careful not to place fingers or hands near the hinges to prevent pinching.
To wall mount, first disconnect all cables. Place the monitor face down on a soft, flat surface. Move the quick release button upward to remove the base assembly, then remove the screws and gently remove the stand base. Purchase a VESA compatible wall bracket (VESA 100×100, 4 holes, M6, 10mm, 23kg). Fix the bracket firmly on the wall and secure the monitor using the four mount holes on the back. Read the wall bracket instructions carefully. The mounting holes are 100mm horizontally and vertically. The required screws are metric M6, 10mm length. The monitor stand base can be screwed on a table or hard surface. Only use with UL listed wall mount brackets. Wall mounting requires special skill and should be performed by qualified service personnel. Hannspree is not responsible for improper mounting or resulting accidents/injuries.
Ensure the monitor is off before making connections.
Press the power button to turn the monitor on or off. Other control buttons are on the front panel.
Do not install the monitor near heat sources, in direct sunlight, or in dusty/vibrating/shock-prone locations. Save the original shipping box and packing materials for future shipping. Repackage the monitor as it was originally packed for maximum protection. Clean periodically with a soft cloth; stubborn stains can be removed with a mild detergent solution. Avoid strong solvents like thinner, benzene, or abrasive cleaners. Always unplug the monitor before cleaning.
The monitor is equipped with VESA DDC2B capabilities, allowing it to inform the host system of its identity and display capabilities. DDC2B is a bidirectional data channel based on the I²C protocol, enabling the host to request EDID information. The monitor will appear non-functional without a video input signal.
If display problems occur, ensure your PC (hardware) and video card support Windows 7/8/10. Install the latest Windows 7/8/10 video card driver. Try using the recommended display resolution; if it doesn't work, try the second recommended resolution. Hannspree provides a support and service website for further assistance: http://www.hannspree.eu/en/monitors. Windows is a registered trademark of Microsoft Corporation.
The manual provides a detailed table of supported modes, resolutions, horizontal frequencies (KHz), and vertical frequencies (Hz) for various display sizes, including:
Includes resolutions for various video modes:
Note: Specifications are subject to actual product specification and change without prior notice. Maximum resolution depends on the display card supporting. Refer to http://www.hannspree.eu/en/monitors for related FAQ.











