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Kenneth RomeroAug 11, 2025
Why is my Hanseatic Freezer not cooling enough?
- SstevencisnerosAug 11, 2025
Several factors could be at play. First, ensure the temperature controller isn't set too low; try increasing it for more cooling. Check that the appliance door is tightly closed and the door seal is completely tight. The location of the appliance matters, so move it away from any heat sources. Only put cooled foods inside. Avoid overloading the freezer beyond its maximum freezing capacity, which is listed on the appliance’s type plate. If there’s a thick ice layer, defrost the freezer. Also, ensure the ambient temperature is within the recommended range. If none of these steps work, set the temperature controller to the highest level. If the compressor does not switch on within an hour, please contact our service department.