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Hanwha Techwin Wisenet Series User Manual

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NETWORK VIDEO RECORDER
User Manual
Wisenet NVR

Table of Contents

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Hanwha Techwin Wisenet Series Specifications

General IconGeneral
BrandHanwha Techwin
ModelWisenet Series
CategoryDVR
LanguageEnglish

Summary

Overview

Important Safety Instructions

Read and follow all operating instructions and safety warnings carefully before use.

How to Use the Product

Outlines the functionalities users can perform with the product.

Live

Getting Started

Covers initial system setup, including the installation wizard and password configuration.

Setting Up the Network

Configure network settings such as IP type, subnet mask, gateway, and DNS.

Shutting Down the System

Provides steps for safely powering down the NVR system.

Login

Describes the process for logging into the NVR menu with user credentials.

Live Screen Configuration

Icons on the Live Screen

Explains the meaning of various status and operation icons on the live screen.

Live

Error Information

Lists common error messages and potential solutions or actions.

Split Mode Menu

Describes the context menu that appears in Live split mode.

Live Screen Menu

Details the context menu accessed by right-clicking on the live screen.

Single Mode Menu

Outlines menu options specific to Single Mode operation.

Live

View the Launcher Menu

Explains how to use the launcher menu at the bottom of the live screen.

Live Screen Mode

Method for displaying screen mode

Instructions on how to change the screen display mode.

Switching the split mode

Guides on splitting live video into different display configurations.

Auto Sequence

Enables sequential monitoring of split modes at set intervals.

Live

Manual Switching

How to navigate between split modes using arrow keys or a remote controller.

Status

Channel info

Displays connection details for cameras on the live screen.

Live Status

Checks transmitted data from cameras connected to each channel.

Live

Record Status

View channel profiles, record types, and data transfer amounts.

PoE Status

Checks the current PoE status for each port on the device.

Live

Channel Setting

Display a channel in a specific area of a split screen.

Zoom

To activate digital zoom

Steps to magnify or shrink the video using the remote controller or mouse wheel.

To use the Digital PTZ (D-PTZ) function

Utilizes D-PTZ functionality for compatible cameras.

Layout

Setting Up the Live Layout

Select and arrange channels into custom layouts for monitoring.

AUDIO ON/OFF

Controls sound output for selected channels in Live mode.

Freeze

Temporarily pauses the live video feed.

Live

EVENT MONITORING

Synchronizes channel display with specific events like motion or sensor triggers.

Capture

Captures a snapshot of the live screen for selected channels.

Maintain the Screen Ratio

Maintain a screen ratio for all channels

Adjusts the screen ratio for all channels simultaneously.

Maintain a channel screen ratio

Adjusts the screen ratio for a specific selected channel.

Display Text

Change text output

Enables displaying text data from POS systems on the live screen.

PTZ Control

PTZ device

Activates PTZ control for selected channels.

Getting started with PTZ operations

Guides on initiating PTZ control via menus or screen icons.

Live

Using the PTZ camera

Perform PTZ operations and configure custom preset settings for cameras.

Preset

To add a preset

Steps to save a specific camera view as a preset position.

To change or delete a registered preset

How to modify or remove existing preset camera positions.

Backup

Backup

Search for backup devices and initiate video recording backup.

Menu Setup

SYSTEM SETUP

Configuration for system settings including date, time, language, users, properties, and logs.

Date/Time/Language

Set device date, time, time zone, language, and synchronization.

Menu Setup

User

Manage user accounts and permissions for accessing NVR functions.

Setting the Administrator

Configure the administrator ID and password for system access.

User setting

Create user groups and assign specific permissions to them.

If you want to add a group

Procedure to add a new user group.

If you want to set group permission

Define access rights for users within each group.

Menu Setup

If you want to register a user

Steps to add a new user account.

Setting Permissions

Configure restricted access levels for general users.

If you want to delete the group and user information

Procedure to remove groups and user data.

Menu Setup

If the user has restricted access

Explains limitations for users in groups with restricted access.

To change the user password

How users with restricted access can change their own password.

System Management

Checking the System Information

View current system details like model name, software version, and MAC address.

Menu Setup

To upgrade the current software version

Steps to update the NVR's software using external media or network.

System Management

Settings

Import/export NVR configuration settings using storage media.

Log Information

Checking the system log

Review logs detailing system startups, shutdowns, and settings changes.

Checking the event log

Search for recorded events such as alarms, camera events, and video loss.

Menu Setup

Checking the backup log

Review backup history including user, time, channel, and device.

Setting the Device

Camera

Configure settings related to connected network cameras.

To register a camera

Add network cameras to the NVR and establish their connection.

Menu Setup

To auto-search for and register a network camera

Automatic process to find and add network cameras.

To manually search for and register a network camera

Manual process to find and add network cameras.

To register a camera in the product that supports PoE

Specific steps for registering cameras on PoE-enabled devices.

Menu Setup

Address type

Select camera address type (Static, DDNS, URL).

If you want to check the error details of camera registration

Explains common errors encountered during camera registration.

To edit camera profile

Modify camera profiles for live, recording, and network settings.

Menu Setup

ONVIF Setup

Configure advanced settings for ONVIF-compliant cameras.

Event

Configure event detection and mapping for cameras.

Camera Setting

Profile

Set specific video profiles for each camera channel.

Menu Setup

Setup

Configure camera settings while viewing live video.

Special Camera Settings

Adjust settings like DIS, Defog, Flip, Privacy, SSDR, Backlight, Exposure, Day/Night, Dewarping.

Menu Setup

How to set WiseStream

Optimize video compression and data size using WiseStream.

Dynamic GOV/FPS setup

Automatically adjust GOV and FPS based on video conditions.

Setting Camera Password

Menu Setup

Live Setting

Modify live video transfer settings for network cameras.

Channel Setting

Configure specific video settings for each camera channel.

Storage Device

Storage Device Management

Manage devices like iSCSI, RAID, HDD Alarm, Distributed Recording, and Monitor settings.

Menu Setup

Connecting the iSCSI

Steps to connect an NVR to an iSCSI device.

RAID mode setting

RAID for each product

Details RAID levels supported by different NVR products.

Menu Setup

RAID mode setting

Instructions for using and configuring RAID mode.

Recovering RAID Array

Procedures for replacing malfunctioning HDDs and restoring RAID arrays.

HDD Alarm Setting

Distributed Recording

Menu Setup

Remote Devices

Configure remote controller ID settings for NVR operation.

Monitor

Monitor settings

Adjust monitor output displays, switching times, and video settings.

To set an expansion monitor

Configure settings for an additional or extended monitor.

Menu Setup

To adjust the display position

Change the display position of information elements on the monitor.

Text

Device Settings

Configure relevant values for devices connected to the NVR.

Menu Setup

Event Settings

Set total amount conditions and keywords for receiving alarms.

Setting the Recording

Recording Schedule

Schedule recording events for specific dates and times.

Record Setup

Record Setup

Set resolution, IPS, and recording quality for channels and event types.

Setting the network camera's recording profile

Menu Setup

Record Option

Manage HDD behavior when full: stop or overwrite.

Setting the Event

Sensor Detection

Configure sensor operation modes, connected cameras, and alarm outputs.

Menu Setup

Camera Event

Set NVR/camera event modes, alarm outputs, and timing.

Motion detection setup

Menu Setup

Video Analysis Setup

Define video analysis areas like virtual lines, intrusion zones, and exit zones.

Video Loss Detection

Alarm Out Schedule

Network Configuration

Interface

Set up network connection routes and protocols.

Setting a network connection

Configure network protocol and environment settings.

Menu Setup

Connecting and Setting the Network

Connect and configure network settings based on your environment.

Port Setting

DDNS

DDNS Setting

IP Filtering

SSL

802.1x

Live Streaming Setting

Network Security Settings

DDNS

Set up Dynamic DNS for remote access using a domain name.

IP Filtering

Manage lists of IP addresses to allow or block network access.

SSL

Select security connection systems or install public certificates for secure communication.

802.1x

Configure 802.1x protocol and install certificates for network security.

Live Streaming and Email Settings

Live Streaming

Set video profiles for network transmission and expansion monitors.

E-mail

Send event emails to registered users and recipient groups.

SMTP

Configure SMTP server details and authentication process.

Event

Recipient

DHCP Server

Network

Set up the internal DHCP server and assign IP addresses to network cameras.

Check IP

View assigned IP, MAC, and network port information from the DHCP server.

SNMP

P2P

SEC BACKUP VIEWER

Recommended System Requirements

PC specifications

backup viewer

Screen Display and Control

Manage screen printout, audio, OSD, aspect ratio, full screen, and timeline controls.

Appendix

USING A REMOTE CONTROLLER

Utilize remote controller functions for NVR operation.

Using the Numeric buttons

How to use numeric buttons for channel selection.

Changing the Remote Control ID

Match remote control ID with NVR ID for proper operation.

USE JOYSTICK

Appendix

USING VIRTUAL KEYBOARD

Input characters using the on-screen virtual keyboard.

TROUBLESHOOTING

Problem

Problem

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