Need help?Do you have a question about the Harman JBL QUANTUM TWS AIR and is the answer not in the manual?
Download the JBL Headphones app for enhanced control and personalization of your listening experience.
Download JBL QuantumENGINE from JBLQuantum.com/engine for full feature access on your JBL Quantum headsets.
Requires Windows 10 (64-bit only) or Windows 11 with 500 MB free hard drive space for installation.
Lists all items included in the package: earbuds, charging case, USB dongle, cable, ear tips, and documentation.
Specifies software requirements for JBL QuantumENGINE, including OS and storage space.
Outlines system compatibility for PC, PlayStation, Nintendo Switch, and Mac via 2.4GHz Wireless and Bluetooth.
Instructions on trying different ear tip sizes for optimal fit and audio performance.
Visual guide showing the correct way to insert and position the earbuds in the ear.
Illustrates placing the earbuds into the charging case for the first time.
Steps to power on the earbuds from the charging case.
Guide for connecting to PC, Mac, Laptop, PS5, and Nintendo Switch using the USB dongle.
Instructions for manually pairing the earbuds with the dongle, including a 'Understand' step.
Steps to power on the earbuds for Bluetooth connection.
Guide for connecting to mobile devices (iOS/Android) via Bluetooth, including Fast Pair.
Detailed instructions for setting up the earbuds on a PC using the 2.4GHz USB wireless connection.
Illustrates how to switch audio sources between a Bluetooth device and a 2.4GHz connection.
Explains tap and hold gestures for controlling functions like Ambient Aware and TalkThru in 2.4GHz mode.
Details tap and hold gestures for controlling functions like Ambient Aware, TalkThru, and voice assistants in Bluetooth mode.
Instructions on how to adjust the Sidetone feature (monitoring your voice) using the JBL Headphones app.
Shows the simple method of powering off the earbuds by placing them back into the charging case.
Steps for manually pairing the earbuds with a new Bluetooth device.
Guide on how to perform a factory reset on the earbuds, likely for troubleshooting.
Explains how to customize tap and hold gestures for various functions within the JBL Headphones app.
Demonstrates how to use the equalizer to adjust sound profiles (Jazz, Vocal, Bass, etc.) via the app.
Details the total charging time and the benefit of a 15-minute quick charge for 3 hours of playback.
Explains the meaning of LED indicators for Bluetooth connection status (connecting, connected, not connected).
Describes LED indicators for battery status (low, charging, fully charged).
Provides detailed technical specifications for the earbuds, driver, power, battery, and wireless connectivity.
Details SAR limits and testing for the JBL Quantum TWS AIR earbuds in Canada.
Details SAR limits and testing for the USB wireless dongle in Canada.
Critical warning about not opening, servicing, or disassembling the battery; risk of explosion.
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