HASE OLBIA - User Manual

Questions and Answers

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Jennifer GuerraJul 29, 2025
Why does smoke escape into the room when using my HASE OLBIA Wood stove?
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  tthomasJul 29, 2025
  If smoke escapes into the room while your HASE Wood stove is in operation, it could be due to several reasons. The air supply might be inadequate, or the butterfly valve could be closed too tightly. Other potential causes include a chimney cross section that is too narrow, flue gas ducts in the stove pipe or chimney being extremely sooty, wind blowing down on the chimney, or fans in the bathroom or kitchen creating negative pressure in the living room, which draws smoke from the stove.
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Sherry OlsonAug 2, 2025
Why does the wood burn too quickly in my HASE OLBIA?
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  Joseph EdwardsAug 2, 2025
  If the wood in your HASE Wood stove burns too quickly, it could be because the chimney draught is too strong, the wood logs are too small, or the control elements are positioned or set incorrectly.
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Thomas HenryAug 7, 2025
Why does wood smolder in my HASE OLBIA Wood stove?
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  Tyler GomezAug 7, 2025
  If the wood in your HASE Wood stove burns without a bright, yellow flame, smoulders, or even goes out, it could be because the wood is too damp, the air supply is inadequate, the butterfly valve is closed too tightly, or the outside temperature is too high.
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Stephanie NewmanAug 11, 2025
Why is my HASE OLBIA producing too much soot?
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  Brittany SantosAug 11, 2025
  If too much soot is produced and the heat-resisting slabs do not stay clean and free of soot during operation of your HASE Wood stove, it could be due to a high outside temperature, an inadequate air supply, or using too small a quantity of wood, causing the combustion chamber to remain too cold.
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Elijah BassAug 15, 2025
Why is my HASE OLBIA Wood stove chimney wet and leaking creosote?
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  Annette RobinsonAug 15, 2025
  If the chimney of your HASE Wood stove becomes wet and coated with creosote, and condensate leaks out of the stove pipe, it could be because the wood is too damp, the flue gases are too cold, the chimney is too cold, or the chimney cross section is too wide.
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Timothy HaleAug 20, 2025
Why does the fire box window of my HASE OLBIA Wood stove get sooty?
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  Amanda SmithAug 20, 2025
  If the fire box window of your HASE Wood stove becomes sooty, it could be due to the wood being too damp, an inadequate secondary air supply, or a chimney draught that is too weak.
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Amy Moody MDAug 25, 2025
Why isn't my HASE OLBIA Wood stove getting warm enough?
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  Melissa GatesAug 25, 2025
  If your HASE Wood stove does not get warm even though the fire burns well, it could be because the chimney draught is too strong or the air sliders are not in the correct position.