HASE Tula - User Manual

Questions and Answers

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Kelly TaylorAug 14, 2025
Why does smoke escape into the room when using my HASE Wood stove?
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  Madison JohnsonAug 14, 2025
  If smoke escapes into the room while your HASE Wood stove is in operation, the issue might stem from several causes. First, ensure that the air supply is sufficient; if not, increase it. Check the butterfly valve and adjust it if it's closed too tightly. The chimney cross section could be too narrow and needs widening. Sooty flue gas ducts in the stove pipe or chimney require cleaning. Wind blowing down on the chimney may necessitate installing a wind guard. Finally, fans in the bathroom or kitchen could be creating negative pressure, so try turning them off.
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Robin CurryAug 17, 2025
How to make the wood light faster in my HASE Tula?
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  Jessica Martin DDSAug 17, 2025
  If the wood in your HASE Wood stove doesn't light easily, there are a few potential reasons. The wood might be too thick, in which case you should use thinner pieces. Alternatively, the wood could be too damp, so ensure you're using dry wood. Also, check that the air supply is adequate and increase it if necessary.
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Jonathan LinAug 21, 2025
Why the wood in my HASE Wood stove smoulders and doesn't burn properly?
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  Kyle MorrowAug 21, 2025
  If the wood in your HASE Wood stove is not burning correctly, consider these factors. Ensure you are using dry wood, as damp wood can cause this issue. Insufficient air supply can also lead to smoldering, so increase it. Check the butterfly valve and adjust it if it is too tightly closed. Finally, high outside temperatures can affect the burn, so wait for a cooler temperature.
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James FernandezAug 25, 2025
How to prevent the fire box window of my HASE Tula from becoming sooty?
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  kenneth83Aug 25, 2025
  If the fire box window of your HASE Wood stove gets sooty, it could be due to several reasons. The wood might be too damp, so ensure you're using dry wood. The secondary air supply might be inadequate, so try increasing it. Also, a weak chimney draught can contribute to this problem, so consider improving it.
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Oscar YangAug 27, 2025
What to do if my HASE Tula Wood stove produces too much soot?
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  irobinsonAug 28, 2025
  If your HASE Wood stove produces too much soot, consider the following. High outside temperatures can cause this, so wait for cooler weather. Ensure the air supply is adequate and increase it if needed. Also, using too little wood can make the combustion chamber too cold, so increase the amount of wood you're using.
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Lance DunnAug 30, 2025
Why does the wood burn too quickly in my HASE Wood stove?
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  Dennis GlassAug 30, 2025
  If the wood in your HASE Wood stove is burning too quickly, it could be due to a few reasons. A strong chimney draught can cause this, so try to reduce it. Using small wood logs can also lead to rapid burning, so switch to larger logs. Also, incorrect control element settings can affect the burn rate, so adjust them accordingly.
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timothydixonSep 3, 2025
Why does smoke come out when I open the HASE Wood stove door?
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  Susan HaasSep 3, 2025
  If smoke escapes when you open the fire box door of your HASE Wood stove, several factors could be at play. A weak chimney draught can cause this, so improve it. The chimney cross section might be either too wide or too narrow, so adjust it accordingly. If the fire is still burning too strongly, wait for it to reduce in intensity. Opening the door too quickly can also cause smoke to escape, so open it slowly. Finally, fans creating negative pressure in the living room might be the culprit, so turn them off.
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Karen AndersonSep 6, 2025
Why doesn't my HASE Wood stove get warm enough even when the fire is good?
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  Dr. Dylan SmithSep 6, 2025
  If your HASE Wood stove isn't getting warm even when the fire is burning well, consider these points. A strong chimney draught might be drawing heat away too quickly, so reduce it. Also, check the air sliders and adjust them to the correct position.
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Caleb WilliamsSep 10, 2025
Why is my HASE Tula chimney wet and leaking?
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  Jennifer RiveraSep 12, 2025
  If your HASE Wood stove's chimney becomes wet and coated with creosote, and condensate leaks from the stove pipe, it could be due to several reasons. The wood might be too damp, so ensure you're using dry wood. The flue gases could be too cold, so increase their temperature. The chimney itself might be too cold, so consider insulating it. Also, the chimney cross section might be too wide, so reduce it.