Hatco FLAV-R-FRESH FDWD Series User Manual (English)

Questions and Answers:

D
Deborah SmithAug 18, 2025
What to do if my Hatco FLAV-R-FRESH FDWD is plugged in but not working?
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  johnsonsamanthaAug 18, 2025
  If your Hatco Display Case is plugged in but not working, first check the electrical receptacle and ensure the power supply matches the unit's specifications. If the receptacle isn't working, check the circuit breaker and reset it, or try plugging the unit into a different, known working receptacle. For loose or damaged power cord connections, or a defective ON/OFF switch, contact an authorized service agent or Hatco for assistance.
T
tylertuckerAug 20, 2025
Why is my Hatco FLAV-R-FRESH FDWD not producing hot air?
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  Miranda BarreraAug 21, 2025
  If your Hatco Display Case isn't producing hot air, several factors could be at play. It could be due to a tripped or open safety high-limit, incorrect voltage supplied to the heating element, a non-functional blower motor, a defective air heating element, a defective control board, or a defective temperature probe. Contact an authorized service agent or Hatco for assistance.
K
Krista LopezAug 23, 2025
Why is my Hatco FLAV-R-FRESH FDWD producing too much humidity?
- W
  weissjefferyAug 23, 2025
  If your Hatco Display Case is heating but producing too much humidity, causing steam inside, try adjusting the humidity control to a lower setting or adjusting the temperature to a higher setting. If the humidity control is defective, contact an authorized Service agent or Hatco for assistance.
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Michelle PerezAug 26, 2025
What to do if my Hatco FLAV-R-FRESH FDWD shows 'LO h20' but is full of water?
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  Monique MartinAug 26, 2025
  If your Hatco Display Case is heating but not producing humidity, and 'LO h20' is flashing while the unit is full of water, it might be due to the use of distilled water, which lacks the minerals sensed by the low water probe. Try adding one teaspoon of salt to the water reservoir. If the low water protection system is malfunctioning, or the probes have lime buildup, contact an authorized Service agent or Hatco for assistance.
B
bjohnsonAug 27, 2025
How to fix a fluorescent lamp that is not working in my Hatco FLAV-R-FRESH FDWD?
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  Vanessa SolisAug 27, 2025
  If the fluorescent lamp in your Hatco Display Case isn't working, it could be due to a loose or defective lamp. Try reinstalling or replacing the fluorescent lamp. If the ballast or light socket is defective, contact an authorized Service agent or Hatco for assistance.
A
Amanda WaltonAug 29, 2025
Why is my Hatco FLAV-R-FRESH FDWD not circulating air?
- R
  rshepherdAug 30, 2025
  If your Hatco Display Case operates but isn't circulating air inside the cabinet, it could be due to a defective blower motor or incorrect voltage supplied to the blower. Contact an authorized Service agent or Hatco for assistance.
S
Sandra MooreSep 1, 2025
What to do if the rotating rack in my Hatco Display Case isn't turning?
- J
  johnsonchristopherSep 1, 2025
  If your Hatco Display Case's rotating rack (if equipped) doesn't turn, it might be because the proximity switch wasn't relocated after a door reversal. Refer to the “Relocating the Proximity Switch” section in the installation section of this manual. If the proximity magnet or switch isn't working properly, incorrect voltage is supplied to the rack motor, or the rack motor is defective, contact an authorized Service agent or Hatco for assistance.
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Paul HamptonSep 3, 2025
What to do if Hatco Food Saver is plugged in but nothing works?
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  Melissa RiveraSep 3, 2025
  If your Hatco Food Saver is plugged in but not working, there could be several reasons. First, ensure the unit is receiving power by checking the electrical receptacle and verifying the power supply matches the unit's specifications. If the receptacle isn't working, check the circuit breaker and reset it, or try plugging the unit into a different, known working receptacle. For other potential causes, such as loose or damaged power cord connections or a defective ON/OFF switch, it's best to contact an Authorized Service Agent or Hatco for assistance.
S
Stephanie SotoSep 6, 2025
Why is my Hatco Food Saver not producing any hot air?
- C
  Courtney TorresSep 6, 2025
  If your Hatco Food Saver isn't producing hot air, it could be due to several reasons. One potential cause is a tripped or open safety high-limit. Another possibility is that the heating element isn't receiving the correct voltage. In both of these cases, it is best to contact an Authorized Service Agent or Hatco for assistance. You should also check the blower motor; refer to the symptom 'Unit operates, but is not circulating air inside cabinet'.
J
Justin ChenSep 8, 2025
What to do if Hatco Food Saver is heating but not producing humidity and the low water light is off?
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  Mary MckenzieSep 8, 2025
  If your Hatco Food Saver is heating but not producing humidity, the low water light is off, and the unit is full of water, it is possible that there is incorrect voltage supplied to the water heating element or the heating element is defective. In this case, contact an Authorized Service Agent or Hatco for assistance.

Hatco FLAV-R-FRESH FDWD Series Specifications

General

Model Series	FDWD Series
Type	Display Case
Brand	Hatco
Product Line	FLAV-R-FRESH
Refrigerated	Yes
Capacity	Varies by model
Construction	Stainless Steel
Shelves	Adjustable
Lighting	LED
Energy Source	Electric
Model	FDWD-1, FDWD-1X, FDWD-2, FDWD-2X
Voltage	120V
Certifications	NSF
Electrical (FDWD-1)	120V
Electrical (FDWD-2)	120V