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General| Brand | Hayward |
|---|---|
| Model | AQ-CO-HOMENET |
| Category | Network Router |
| Language | English |
Verify ACHN is communicating with the home network via Ethernet or Wi-Fi.
Find the ACHN's IP address using an Apple device or a PC.
Copy the IP address found on the device scan to use in the browser's address bar.
Use the 'cmd' command in Windows to find the ACHN's IP address.
Perform a ping test and use the returned IP address in the browser.
Register the ACHN unit through the website www.aquaconnectweb.com.
Check the main software revision in the diagnostics menu.
Check if the RF LED on the ACHN device is illuminated green.
Ensure the device you are accessing the ACHN from has a working internet connection.
Log into the web account and check Pool Settings for Gateway MAC address.
Check the main software revision in the diagnostics menu.
Check the username and retry the password, noting case sensitivity.
Wait 15 minutes if the account is disabled and then retry sign-in.
Verify the 5VDC output from the ACHN power cable using a multimeter.
Check the wall receptacle for power and verify GFCI status if applicable.
Ensure power and Ethernet cables are correctly plugged into the ACHN and router.
Confirm the internet connection is verified and check ACHN LEDs.
Try refreshing the browser being used with the Aqua Connect Website.
Unplug the ACHN device for a few minutes, then restore power.
Install the Chrome app from the App Store on Apple devices.
Download and install the Google Chrome browser on non-Apple devices.
Test ACHN functionality by trying the remote control feature with Chrome.
Access Settings Menu and select 'Teach Wireless: + to start'.
Press the '+' button to initiate sequence and hold the teach button.
Training complete when controller reports 'Teach Wireless Successful'.
Hold the 'Teach' button while plugging in the power cord for the range test.
Release the 'Teach' button when all four LEDs blink in unison.
Observe LEDs to determine signal strength; 3-4 LEDs indicate good signal.
Check the home network connection for proper functioning.
Determine if the Tx and Rx LEDs are flashing.
Replace the friendly name with the actual IP address in the browser.
Ping the IP address and use it in the web address bar.
Verify if the main software revision is 4.20 or higher.
Identify potential issues related to firewalls or the network configuration.
Check if the RF LED is illuminated green.
Follow steps to train the ACHN device.
Inspect the ACHN device's antenna for any issues.
Confirm that the internet connection is working correctly.
Reach out to the Internet Service Provider if the connection is not working.
Verify the main software revision level.
Identify firewall or network configuration issues.
Check the username and retry the password, noting case sensitivity.
Determine if the account is temporarily disabled.
Contact tech service for assistance with account issues.
Verify the 5VDC output from the power cable.
Check the wall receptacle for power and consult an electrician if needed.
Connect the Ethernet cable to a working port on the router.
Follow the steps to train the ACHN device.
Validate the internet connection status.
Verify if the Rx and Tx LEDs are appearing.
Attempt to resolve the issue by refreshing the web browser.
Power cycle the Aqua Connect Home Network Device (ACHND).
Install the Chrome app or browser on the relevant device.
Test functionality using the Chrome browser.
Log in to the main Aqua Connect account at www.aquaconnectweb.com.
Navigate to Account Settings to create a new sub account.
Fill in all required account details, including username and password.
Choose the specific pool from the site list to grant access.
Set the access level for each sub account created in Pool Settings.
Log in to the main Aqua Connect account.
Click the Account Settings button located at the bottom left.
Modify the access level for the sub account to 'Disabled'.
Scroll to the bottom and click 'Save and Return' to finalize changes.
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