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Need help?Do you have a question about the HealthyLine PLATINUM Series and is the answer not in the manual?
Steps for content review, plugging in, powering up, and turning on the device.
Tips on preheating, temperature adjustment, hydration, and covering the mat.
Read guide, use on flat surfaces, avoid disassembly, proper folding, and care.
Protect from moisture, use surge protectors, ensure ventilation, never leave unattended.
Consult doctor for conditions, avoid if contraindicated, limit heat exposure, avoid certain substances.
Recommended for prolonged use at 95-105°F for relaxation and sleep.
Use at 105-130°F for up to 2 hours for pain and circulation.
Use at 130-150°F for 30-90 min for pain relief and circulation.
Use at 150-160°F for 30-60 min for sauna effect and detoxification.
How to use the basic controller for power, temperature, timer, and photon lights.
Includes unit switching (°F/°C) and factory reset procedures.
Details on Waveform, Frequency, Pulse duration, Intensity, and Time settings.
Overview of the advanced controller buttons and their operations.
Specific operational steps for power, temperature, timer, and photon lights.
Definitions for PEMF pulse, wave, frequency, intensity, and pulse duration.
Setting default PEMF time and adjusting the timer.
Customizing wave type, frequency, pulse duration, and intensity.
How to program and customize PEMF functions (F1-F12).
Details on 20 min, 1 hr Energize, and 1 hr Relaxation preset functions.
Table detailing preset PEMF functions (F1-F12) and their default frequencies.
How to control photon lights and adjust PEMF/heat settings.
How to protect from moisture, clean the mat, and avoid chemicals.
Proper storage, folding, and avoiding excessive bending for longevity.
Explains the mat's purpose, gemstone composition, and firmness.
Notes on mat suitability for ages/pets and availability of new products.
Encourages sharing experiences, affiliate program, and provides video resources.
General uses for pain, stiffness, circulation, and muscle relaxation.
How gemstones provide far-infrared rays and negative ions for healing.
FIR penetration for stiffness, pain relief, and muscle relaxation.
Natural emission of negative ions from gemstones to increase output.
Visible red light for skin rejuvenation and wellness.
Simulates Earth's field for magnetic therapy and biorhythm alignment.
Describes the external casing and the natural gemstones used for FIR and negative ions.
Details layers like thermal distribution, functional fabric, and waterproof fabric for performance.
Explains the heating system, EMF shielding, and energy-boosting layers.
Describes insulation, comfort cotton, photon lights, and the PEMF system.
Details the 5-Year Limited Warranty for Platinum models and claim requirements.
Information on the trial period for testing products and satisfaction guarantee.
Describes the lifetime trade-in offer for half of the original value.
Details the process for upgrading to a larger or more advanced mat.
Steps to fix common problems like the mat not working or improper function.
Information required for contacting customer support via email or phone.
Disclaimer stating products are not medical devices and to consult a physician.
Limits liability for product misuse, interpretation, and states information is subject to change.
Answers on mat usage time, floor/bed placement, and size recommendations.
Explains calorie burning, EMF protection, and gemstone affordability.
Advice for serious illness, overseas usage, and mat cleaning.
How to get more answers and what to do in case of a spill.
Guidance on headaches, choosing gemstones, and folding the mat.
General| Category | Personal Care Products |
|---|---|
| Product Line | PLATINUM Series |
| Weight | Varies by model |
| Dimensions | Varies by model |
| Heating Technology | Far Infrared |
| Power Source | Electric |
| Temperature Range | Up to 158°F (70°C) |
| Timer | Adjustable |
