Heatcraft PRO3 PTN099H2C User Manual (English)

Questions and Answers:

A
Ashley AcevedoAug 17, 2025
Why is my Heatcraft Air Conditioner compressor not running?
- V
  Veronica TurnerAug 17, 2025
  Several factors can cause a Heatcraft Air Conditioner compressor not to run. It could be due to an open main switch (close the switch), a blown fuse (check for shorts or grounds, investigate overloading, and replace the fuse after correction), tripped thermal overloads (which reset automatically, so monitor the unit when it restarts), a defective contactor or coil (repair or replace it), or the system being shut down by safety devices (determine the cause and correct it before resetting the safety switch). Other potential causes include no cooling being required (wait until cooling is needed), motor electrical issues (check for open windings, short circuits, or burnout), or loose wiring (check and tighten all wire junctions and terminal screws).
B
blackkeithAug 19, 2025
What to do if Heatcraft Air Conditioner has high discharge pressure?
- J
  johnwashingtonSep 12, 2025
  If your Heatcraft Air Conditioner has high discharge pressure, it could be due to several reasons. There might be non-condensables in the system (remove them), the fan might not be running (check the electrical circuit and replace the motor if it's defective), the condenser coil could be dirty (clean it), or the system might be overcharged with refrigerant (reclaim refrigerant and recharge the proper amount).
S
Samantha Wall DVMAug 22, 2025
What causes a Heatcraft Air Conditioner fan not to operate?
- T
  Tyler BartonAug 22, 2025
  A Heatcraft Air Conditioner fan might not operate due to an open main switch (close the switch), blown fuses (replace fuses and check for short circuits or overload conditions), a defective motor (replace the motor), a defective defrost control (replace the component), the unit being in a defrost cycle (wait for completion), or the coil not getting cold enough to reset the thermostat (adjust the fan delay setting of the control).
A
Anthony TorresAug 25, 2025
What to do if my Heatcraft Air Conditioner has low suction pressure?
- C
  Carrie MillerAug 26, 2025
  If you are experiencing low suction pressure in your Heatcraft Air Conditioner, it could be due to a lack of refrigerant (check for leaks, repair, and add charge), a dirty or iced evaporator (clean it), a malfunctioning expansion valve (check and reset for proper superheat), or a condensing temperature that is too low (check ambient temperature, which should be between 50°F and 100°F).
B
bradfordmonicaAug 27, 2025
Why is my Heatcraft Air Conditioner compressor noisy?
- K
  Kimberly AbbottAug 27, 2025
  A noisy or vibrating Heatcraft Air Conditioner compressor can be caused by flooding of refrigerant into the crankcase (check the setting of expansion valves) or a worn compressor (replace it).
S
sanfordstephanieAug 30, 2025
What causes ice accumulating on my Heatcraft Air Conditioner?
- A
  annerodriguezAug 30, 2025
  Ice accumulating on the ceiling around the evaporator and/or on the fan guards of your Heatcraft Air Conditioner can occur if the defrost duration is too long (adjust the defrost termination temperature on the control), the fan delay is not delaying fans after the defrost period (adjust the fan delay setting or replace a bad sensor), there is a defective defrost control or sensor (replace the defective component), or there are too many defrosts (adjust the number of defrosts).
A
ariaslisaSep 1, 2025
What causes high suction pressure in Heatcraft Air Conditioner?
- D
  Douglas AlexanderSep 2, 2025
  High suction pressure in a Heatcraft Air Conditioner can be caused by an excessive load (reduce the load or add additional equipment) or an expansion valve overfeeding (check the remote bulb and regulate superheat).
J
James RileySep 4, 2025
What causes a Heatcraft Air Conditioner compressor thermal protector switch to open?
- A
  ashleybrownSep 4, 2025
  The compressor thermal protector switch in your Heatcraft Air Conditioner might open due to operating beyond design conditions (add equipment to stay within allowable limits), a dirty condenser coil (clean the coil), or an overcharged system (reduce the charge).
W
William BentleySep 7, 2025
Why is the room temperature too high with my Heatcraft Air Conditioner?
- P
  Pamela YoungSep 7, 2025
  If the room temperature is too high when using your Heatcraft Air Conditioner, it could be because the control cut out is set too high (adjust the control), the superheat is too high (adjust the thermal expansion valve), the system is low on refrigerant (add refrigerant), or the coil is iced-up (manually defrost the coil and check defrost controls for malfunction).
J
Jennifer CampbellSep 10, 2025
What causes coil not clearing of frost during defrost cycle in Heatcraft Air Conditioner?
- C
  Courtney MckinneySep 10, 2025
  A coil not clearing of frost during the defrost cycle in your Heatcraft Air Conditioner may be due to the coil temperature not getting above the freezing point during defrost (check heater operation), not enough defrost cycles per day (adjust the control for more cycles), a defrost cycle that is too short (adjust the defrost control duration setting), a defective defrost control or sensor (replace the component), a defective heater (replace the heater), improper unit installation (check and adjust if necessary), or a plugged drain line (clean the drain line).

Heatcraft PRO3 PTN099H2C Specifications

General

Category	Air Conditioner
Brand	Heatcraft
Refrigerant	R-410A
Model Number	PTN099H2C
Operating Temperature Range (Cooling)	115°F

Summary

Owner's Installation Instructions

Performance and Electrical Data

Provides performance and electrical specifications for PRO units, including BTUH and electrical requirements.

Dimensional Diagrams

Illustrates physical dimensions and panel opening requirements for different cabinet sizes (Small, Medium, Large).

Space and Location Requirements

Details crucial considerations for unit placement, airflow, and ambient temperature for proper operation.

Recommended Unit Placement

Offers general rules for locating evaporator sections within the storage space, ensuring adequate air circulation.

Rigging and Mounting Procedures

Explains safe methods for handling units during rigging and securing them to the ceiling structure.

Inspection and Safety Guidelines

Outlines pre-installation checks, general safety practices, and requirements for licensed contractors.

Standard Installation Procedure

Step-by-step guide for installing PRO units indoors, including connection to power supply and final checks.

Freezer System Operation and Maintenance

Medium and Large Cabinet Freezer Details

Covers service, maintenance, sequence of operation, and electric defrost for medium/large freezers.

Small Cabinet Freezer Details

Details the mechanical defrost control and thermostat adjustments for small freezer cabinets.

Cooler System Operation and Maintenance

Cooler Defrost Control and Sequence

Explains electronic controls, air defrost sequence, and thermostat settings for cooler units.

Cooler Maintenance Guidelines

Standard maintenance procedures for PRO systems, covering electrical connections, coils, and fans.

Service and Replacement Information

Troubleshooting Chart

Lists common problems, possible causes, and corrective steps for PRO system operation.

Replacement Parts List

Catalog of part numbers for various components of PRO units, organized by model type.

Wiring Diagrams

Cooler Air Defrost Wiring

Wiring diagrams for PRO³ cooler units with air defrost systems, covering different voltage configurations.

Freezer Electric Defrost Wiring

Wiring diagrams for PRO³ freezer units with electric defrost systems, covering different voltage configurations.

Warranty Information

Product Warranty Statement

Details the standard product warranty terms, duration, quality, and exclusions for PRO units.

Extended Compressor Warranty Option

Information on purchasing an optional three-year warranty for compressor replacement.

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Heatcraft PRO3 PTN099H2C User Manual

Table of Contents

Questions and Answers:

Heatcraft PRO3 PTN099H2C Specifications

Summary

Owner's Installation Instructions

Performance and Electrical Data

Dimensional Diagrams

Space and Location Requirements

Recommended Unit Placement

Rigging and Mounting Procedures

Inspection and Safety Guidelines

Standard Installation Procedure

Freezer System Operation and Maintenance

Medium and Large Cabinet Freezer Details

Small Cabinet Freezer Details

Cooler System Operation and Maintenance

Cooler Defrost Control and Sequence

Cooler Maintenance Guidelines

Service and Replacement Information

Troubleshooting Chart

Replacement Parts List

Wiring Diagrams

Cooler Air Defrost Wiring

Freezer Electric Defrost Wiring

Warranty Information

Product Warranty Statement

Extended Compressor Warranty Option

Related product manuals