Heathrow Scientific Sprout Plus - Trouble Shooting; Return for Repair

10
Trouble Shooting
Trouble Possible Cause Solution
Not working
No light
— Cord Loose
— Front ON/OFF switch
— Lid not closed
— Check Cord
— Press front
ON/OFF switch
— Close Lid
Excessive
vibration
— Rotor not installed correctly
— Rotor not balanced correctly
— Reinstall rotor
— Check for tubes
of equal weight
and location
(see Operation)
Noise -
clicking
sound
— Lid not fully closed — Close Lid
engaging silicon
tab with cover
Rotor falls
off
— Rotor not attached — Reattach rotor
(See Rotor
Replacement)
Return for Repair
Important:
Transporting hazardous materials without a permit is a violation of
federal law.
Heathrow Scientic
®
LLC will not accept any Sprout
®
Plus that is not
appropriately cleaned and decontaminated.
In the unlikely event of repair, or when damage to the unit
necessitates return, contact Heathrow Scientic
®
LLC and obtain return
authorization before sending your Sprout
®
Plus for service.