10.0 FAULT FINDING
YOUR HEATRAE SADIA SUPREME SHOULD GIVE TROUBLE FREE
OPERATION. HOWEVER SHOULD A FAULT OCCUR THE TABLE
BELOW SHOULD ALLOW MOST FAULTS TO BE IDENTIFIED. FAULT
FINDING SHOULD ONLY BE CARRIED OUT BY A COMPETENT
PERSON.
Symptoms Possible Cause Remedy
No lights on
front of unit
On/Off switch in Off position
Thermal cut-out tripped
Switch to On position
Reset and check for faults
(i.e. scale on thermistor)
No boiling
water
available
Broken tap top
Normal level sensor holding signal
Thermal cut-out tripped
(no lights lit on fascia)
On / Off switch in off position
Element failed
Replace tap top (or component)
De-scale / Clean / Dry
Reset and check for faults
(i.e. scale on thermistor)
Switch to On position
Replace element
Thermal
cut-out trips
regularly
Excessive internal scale. (See
‘service’ page 11)
Faulty wiring to thermistors / faulty
thermistors
Temperature controller needs
adjusting
Element failed to earth
Defective PCB
& / or triac PCB
De-scale the unit
(particularly thermistor)
Repair / replace as required
Lower operating temperature
Replace element
Replace PCB & triac
(sold as a matched pair)
Overows
Dirt in solenoid valve.
Level sensors require de-
scaling or replacing
PCB faulty
Cleansolenoidlterand“workthe
unit” or replace the solenoid - see
service Instructions (page 11).
De-scale / replace sensors
Replace PCB