6. The App closes unexpectedly
The smartphone app suddenly shuts down due to memory limitations of the smartphone.
• Due to a network error or server load, the connection is unstable.
• Android or iOS system update.
Solution:
• Close any unnecessary apps that may be running in the background before using app
• Try to log in again at a later time.
• Please contact the service.
IX. Voice control – Amazon Alexa & Google Assistant
Voice control brings better interactive experience. ConnectLife smart appliance can be
controlled by Amazon Alexa speaker and Google home speaker.
A. Amazon Alexa
Connect with Amazon Echo
Users must have a ConnectLife account through the ConnectLife App. To establish an account,
please download the ConnectLife APP in the Play Store (Android) or App Store (IOS), and
create a Cloud Account for your home appliance.
Step 1: Sign-in to the ConnectLife app
Sign in to ConnectLife app using your ConnectLife account. Make sure the account is verified
and appliances which need to be controlled through Echo should be saved to your account.
Step 2: Set good device names
It’s important to use unique, distinctive names which are easy to remember and discern from
your other connected home products, such as “Bedroom portable” or “cooler”. If product
names are too generic or similar, you may have a difficult time controlling specific devices
Try to avoid using similar sounding names or appending numbers to your appliance names.
The name like “air conditioner 1”,” air conditioner 2”, etc. may prove challenging to control.
Since Alexa uses trigger words to activate devices, stay away from command verbs in your
home appliance names.
Step 3: Go to “Skills & Games” in your Alexa app
Open the Alexa app on your phone. Tap the menu More in the bottom and select Skills &
Games from the list.
Step 4
Enter “ConnectLife” in the search box and tap the first result. Tap “Enable Skill”. Login to your
ConnectLife account and tape “Sign in”. Or follow the on-screen instructions to complete the
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