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HELIX FI User Manual

HELIX FI
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INSTALLATION GUIDE
FOR YOUR HELIX FI GATEWAY
15-30 minutes
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HELIX FI Specifications

General IconGeneral
Device TypeGateway
ModelFI
Wireless Frequency Bands2.4 GHz, 5 GHz
Ethernet Ports4
MoCAYes
Voice SupportYes
SecurityWPA2, WPA3
Dimensions240 mm x 160 mm x 60 mm
Weight680 g
Wireless Standards802.11ac

Summary

Helix Fi Gateway Installation

Installation Options

Choose installation method via app or printed guide.

Uninstall Old Equipment

Remove prior internet, Wi-Fi, and TV devices before installation.

Position Your Gateway

Locate gateway near coaxial outlet and in a central, unobstructed area.

Connect Your Gateway

Securely connect coaxial cable, power cord, and optional Ethernet.

Wait for System Start-up

Allow time for the gateway to boot up, including potential software updates.

Connect to Temporary Wi-Fi

Connect your device to the gateway's temporary Wi-Fi network.

Activate Your New Wi-Fi Network

Log in to configure and activate your new Wi-Fi network.

Connect Devices to New Network

Connect your devices to your new Wi-Fi network using the new password.

Manage Your Wi-Fi Network

Using the Helix Fi App

Manage connected devices, profiles, pauses, and parental controls via the app.

Eco-Friendly Tips

Cable Organization and Reuse

Utilize Velcro for cable management and reuse packaging materials.

Device Recycling and Disposal

Recycle damaged boxes and store old devices for potential reuse.

Support and Help

Support Contact Information

Find online installation tips or call customer support for assistance.