Model HHC-990
SECTION 5. TROUBLESHOOTING
5-1. TROUBLESHOOTING GUIDE
PROBLEM CAUSE CORRECTION
Product not • Doors left open • Keep doors closed except
holding temperature to load and serve product
• Product held too long • Hold product only for recom-
mended times
• Control temperature set too low • Increase air temperature
(SP-3) in Special Program Mode
• Door gasket torn or worn • Replace bad door gaskets
Cabinet steaming • Humidity setpoint too high • Decrease humidity setpoint
product soggy (SP-4) in Special Program Mode
Product dry • Humidity setpoint too low • Increase humidity setpoint
(SP-4) in Special Program Mode
• No water in pan • Pour water in water pan
Unit not heating • Blown fuse • Change15 amp fuse
Unit not reaching set • Doors left open • Keep doors closed except
temperature to load and serve product
• Door gasket torn or worn • Replace bad door gaskets
5-1 703
More detailed troubleshooting information is available in the Technical Manual, available at www.hennypenny.com,
or 1-800-417-8405 or 1-937-456-8405.
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