TROUBLESHOOTING
Frequently Asked Questions Solution
A prompt “ low battery" heard
every few seconds
Bluetooth connection distance
cannot reach to 10m.
The speaker will not power on
The speaker doesn't control
tracks/ volume
Speaker needs to be charged.
Speaker needs to be in
Bluetooth mode for full control.
The signal is blocked by
obstacles such as multiple
walls, avoid operating the
Bluetooth speaker in areas
with strong electromagnetic
interference, such as induction
cookers, high-power fans,
motors, etc. Move the speaker
close to the Bluetooth device,
fully charge the speaker and try
again.
Speaker needs to be charged.
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