36 EN
Useful information
C
Fault Possible cause Troubleshooting
The machine vibrates.
The feet have not been
adjusted.
Adjust the feet. (**)
The transit bolts have not
been removed.
Remove the transit bolts
fitted to the machine. (**)
Minimal load in the drum.
This will not prevent the
machine from running.
The machine is overloaded
or the laundry is not evenly
distributed.
Do not overload the drum.
Distribute the laundry
evenly inside the drum.
The machine is installed on
a hard surface.
Do not install the washing
machine on a hard surface.
An excessive amount of
foam has formed in the
dispenser drawer.
Too much detergent has
been used.
Press the Start/Pause
button. To stop foam from
forming, dilute a tablespoon
of fabric softener in ½ L of
water and pour it into the
dispenser drawer. Wait 5 to
10 minutes, then press the
Start/Pause button.
An unsuitable detergent has
been used.
Only use detergents
designed for washing
machines.
The result of the wash cycle
is not satisfactory.
The laundry was too
dirty for the programme
selected.
Use the programme table
to choose the most suitable
programme for the laundry.
Not enough detergent was
used.
Use the amount of
detergent recommended on
the packaging.
The drum is overloaded.
Check that the maximum
capacity for the selected
programme has not been
exceeded.
The result of the wash cycle
is not satisfactory.
Hard water.
Increase the detergent
amount in line with
the manufacturer’s
instructions.
The laundry is too tightly
packed in the drum.
Make sure that the laundry
is evenly distributed.
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