37 EN
Useful information
C
Fault Possible cause Troubleshooting
Leaks can be seen as soon
as the machine is supplied
with water.
The end of the drain hose
is too low in relation to the
machine.
Make sure that the drain
hose is fitted at a suitable
height. (**)
There is no water visible in
the drum during the wash.
No fault. The water is
located in a part of the
drum that is not visible.
.....................
There is detergent residue
on the laundry.
Some undissolved detergent
particles may appear in the
form of white spots on the
laundry.
Perform an additional rinse
or clean the laundry with a
brush after drying.
There are grey spots on the
laundry.
There are untouched oil,
cream or ointment stains on
the laundry.
Use the amount of
detergent recommended on
the packaging during the
next wash.
The spin cycle does not
work or starts later than
expected.
No fault. The unbalance
detection system has been
activated.
The unbalance detection
system will try to distribute
the laundry evenly. The
spin cycle will start once
the laundry has been
properly distributed. Load
the laundry evenly during
subsequent wash cycles.
(*) Refer to the chapter on machine maintenance and cleaning. (**) Refer to the chapter on
machine installation.
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