HikDashcam AE-DC4328-K5 User Manual UM AE-DC4328-K5 Dashcam 032922NA
J Troubleshooting (continued)
The mobile phone cannot
display recordings
Check the player or your phone system. Connect the microSD card to your
computer and display the recordings.
detected when
connecting the dashcam
to a computer with the
The dashcam does not support data transmission, and the supplied power
cord is only for charging.
If you need to transfer data, connect the microSD card to your computer.
Connecting to Wi-Fi
takes a long time
Check interference from surrounding Wi-Fi signals. Use the dashcam in an
environment where there is less interference.
Shut down unnecessary programs and apps on your phone to release
some resources for the HikDashcam app, then reconnect the Wi-Fi.
Dashcam Wi-Fi
password is forgotten
The default password is 1234567890. If you have revised the password,
reset the password by doing the following:
Hold the RESET button on the dashcam until the startup music is heard,
the dashcam will be restored to the defaults.
Go to the HikDashcam app’s Wi-Fi connection interface.
Select the Wi-Fi SSID, and log in with the default password
1234567890.
No GPS signal
•
Check whether the GPS function is enabled. Normally, the GPS function
is enabled by default. Make sure the device is not in a location with a
weak signal or no signal, such as underground garage.
•
Make sure there is no metal around the device because metal can
interfere with the GPS signal.
•
Make sure the location where the device is installed has good GPS
reception.
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