Propane cylinder is frosted over
Wait until the propane cylinder
warms up and becomes unfrosted
Control knob is not in ON position
Turn cylinder valve OFF and replace
cylinder
Outdoor temperature is less than 40ºF and
tank is less than 1/4 full
Check burner and orifices for
blockage
Carbon build-up
Thick black smoke
Remove blockage and clean burner
inside and outside
TROUBLESHOOTING
If you have any questions regarding the product, please call customer service at 1-888-775-1330,
7 a.m. - 4 p.m. (PST), Monday - Friday.
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
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