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Hills Reliance 8 - User Manual

Hills Reliance 8
84 pages
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Reliance
TM
8, 12, 128 Zone Control Panel
Installation & Programming Manual
(Australian and New Zealand Version)

Table of Contents

Questions and Answers

  • K
    Kim TurnerAug 19, 2025
    How to troubleshoot a dead Hills Reliance 8 code pad?
    • D
      David HicksSep 12, 2025
      If the Hills Control Panel's code pad appears dead with no lights or sounds, you can try the following: * Measure the output voltage at the Aux Pwr (+) terminals; it should be above 12.8 volt dc. * Disconnect all devices connected to the Aux Pwr (+) terminal, leaving only the code pad connected. * Check for short circuits on devices connected to Aux Pwr (+) terminals. * Verify that AC power and the battery are correctly connected to the panel. * Check the wiring and connections at both the code pad and the panel.
  • M
    Megan PerkinsAug 21, 2025
    Why does my Hills Reliance 8 Control Panel keep beeping?
    • K
      kevin99Aug 21, 2025
      If your Hills Control Panel starts beeping and requires a code to stop, it indicates a system fault. To identify the cause, press '1' then '2'. This will display the reason for the system beeping.
  • H
    Hector PerezAug 23, 2025
    What does 'Over Current Fault' mean on my Hills Control Panel?
    • H
      Heather FrederickAug 23, 2025
      An 'Over Current Fault' on your Hills Control Panel typically indicates a partial short circuit on the Aux Pwr, Smoke power, Horn Speaker, Strobe, or Screamer. Removing the short from the Aux Pwr or Smoke Pwr will immediately resolve the over-current condition. If the short is on the horn, Strobe, or Screamer, you must put the panel into alarm once the fault has been removed to clear the over-current condition.
  • C
    Charles PetersAug 26, 2025
    What to do if Zones LEDs flash rapidly on Hills Reliance 8 Control Panel?
    • C
      Crystal LeAug 26, 2025
      If the Zones LEDs on your Hills Control Panel are flashing rapidly, and arming/disarming doesn't clear it, a zone tamper condition has likely occurred. Press '1' then '7' to reset the condition and clear the rapid flashing LEDs. Note that if the zone is still in tamper, pressing '1' then '7' will only clear the condition temporarily.
  • I
    ileeAug 28, 2025
    Why aren't the keys working on my Hills Reliance 8 Control Panel code pad?
    • P
      Paige HollandAug 28, 2025
      If the code pad lights on your Hills Control Panel appear to be working, but the keys don't function, ensure that the user code you are entering is programmed into the system and is designated as an Arm/Disarm code. Also, verify that you have set the code pad No and Area No. This is configured using feature ¹ 94 in the section 'Programming the code pad'.
  • R
    Ryan ChristianAug 30, 2025
    What does it mean when the Fire LED is flashing rapidly on my Hills Reliance 8 Control Panel?
    • P
      Philip StoneAug 30, 2025
      If the Fire LED on your Hills Control Panel flashes rapidly, measure the voltage at the Aux Pwr (+) terminal; it should be above 12.8 Volt DC. Also, check that the data wire is connected correctly at both ends. The smoke detector circuit may have gone into alarm, in which case you should press '1' then '7' to reset it. You can also try connecting code pads one at a time to see if the problem is related to a specific code pad.
  • K
    Kathleen BurtonSep 2, 2025
    What does 'Box Tamper' mean on my Hills Control Panel?
    • H
      Heather WattsSep 2, 2025
      The 'Box Tamper' message on your Hills Control Panel indicates that the box tamper pins are open circuit or activated. Ensure the box tamper pins are sealed (closed circuit). Arm and disarm the system to clear the box tamper condition.
  • P
    pamelafosterSep 4, 2025
    What to do if Hills Reliance 8 Control Panel code pad won't accept key presses after exiting program mode?
    • C
      Courtney BrewerSep 4, 2025
      If the code pad on your Hills Control Panel does not accept key presses after exiting program mode, wait 12 seconds before entering key presses at the code pad.
  • C
    Craig ThompsonSep 6, 2025
    Why can't I write custom messages to multiple LCD code pads on my Hills Reliance 8?
    • S
      samantha65Sep 6, 2025
      If you are unable to write custom messages to multiple LCD code pads on your Hills Control Panel system, ensure you have individually set the code pad No(s) and Area No(s) for each code pad, using feature ¹ 94 in the section 'Programming the Code Pad'. You may also need to enter and then exit program mode. Alternatively, enter the custom message menu, view any message, and then exit. See feature ¹ 92 in the NX148 LCD Code Pad installation manual.
  • T
    Timothy StarkSep 8, 2025
    What does 'Siren Trouble' mean on my Hills Reliance 8?
    • R
      Richard VasquezSep 9, 2025
      Siren Trouble on your Hills Control Panel indicates that the Horn Speaker is open/short circuit or not connected. If a horn speaker is not connected to the panel, place a 3K3 resistor across the Bell output to disable Siren Trouble Monitoring.

Summary

Warnings and Compliance

General Safety Precautions

Essential safety guidelines for installation and operation.

Compliance Notices

Information on ACA A-Tick and NZ Telepermit standards compliance.

Product Information and Installation

Updated Features and Ordering Information

Overview of new features and list of available system modules.

Installation & Programming Flowchart

Visual guide to the sequence of installation and programming steps.

Board Installation and Panel Comparison

Procedures for physically installing the board and comparing panel models.

Wiring and Terminal Details

Hills Reliance Wiring Diagrams

Detailed wiring schematics for R128, R12, and R8 models.

Hills Reliance Terminal Descriptions

Explanation of each terminal connection for R128, R12, and R8 models.

System Features and Management

Main Options Overview

Introduction to key system features like Areas, Codes, and Outputs.

Service Menu and User Code Management

Accessing service functions and managing user codes.

Assigning User Authority Levels

Setting permissions and area access for user codes.

Walk Test and Download Procedures

Performing system tests and managing remote downloads.

Control Panel Programming

Programming Structure and Navigation

Understanding Features, Segments, Options and navigating the programming interface.

System Codes and Communication (Features 0-11)

Configuring codes, dialer options, and reporting formats.

Download Options (Features 12-15)

Settings for remote system downloads and access codes.

Area 1 Configuration (Features 16-17)

Options, reports, and timers for Area 1.

Zone Configuration and Area Mapping (Features 18-21)

Defining zone types and mapping zones to system areas.

System-Wide Settings

System Options (Feature 22)

Configuring global system behaviors and reporting.

Timers and Outputs Configuration (Features 25-31)

Setting system timing and auxiliary output functions.

Scheduling and Auto-Arming (Features 33-36)

Programming panel open/close times and auto-arming days.

Advanced Area and Zone Configurations

Area Account Codes and Options (Features 37-56)

Setting account codes, options, and timers for various areas.

Zone Configuration Groups (Features 59-137)

Assigning zone types for extended zone ranges.

Zone Area Select (Features 60-138)

Mapping zones to specific system areas across all ranges.

Appendices

Appendix 1: Reporting Zone Codes in Contact I.D.

Mapping zone events to Contact I.D. codes.

Appendix 2: Reporting Fixed Codes in Contact I.D.

Listing fixed Contact I.D. event codes for system events.

Appendix 3: Expander Numbers

Device numbers reported for expander trouble conditions.

Appendix 4: Troubleshooting System Problems

Guide to diagnosing and resolving common system issues.

Hills Reliance Specifications

Technical Specifications

Electrical, physical, and environmental specifications of the control panel.

Hills Reliance 8 Specifications

General IconGeneral
BrandHills
ModelReliance 8
CategoryControl Panel
LanguageEnglish

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