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Hills Reliance 12 - User Manual

Hills Reliance 12
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Reliance
TM
8, 12, 128 Zone Control Panel
Installation & Programming Manual
(Australian and New Zealand Version)

Table of Contents

Questions and Answers

  • E
    Elizabeth EsparzaAug 18, 2025
    How to troubleshoot a dead Hills Reliance 12 code pad?
    • A
      Anthony PetersonAug 18, 2025
      If the Hills Control Panel's code pad appears dead with no lights or sounds, you can try the following: * Measure the output voltage at the Aux Pwr (+) terminals; it should be above 12.8 volt dc. * Disconnect all devices connected to the Aux Pwr (+) terminal, leaving only the code pad connected. * Check for short circuits on devices connected to Aux Pwr (+) terminals. * Verify that AC power and the battery are correctly connected to the panel. * Check the wiring and connections at both the code pad and the panel.
  • T
    Timothy OlsonAug 20, 2025
    Why does my Hills Reliance 12 Control Panel keep beeping?
    • P
      Peter SheltonAug 20, 2025
      If your Hills Control Panel starts beeping and requires a code to stop, it indicates a system fault. To identify the cause, press '1' then '2'. This will display the reason for the system beeping.
  • A
    Anthony WaltonAug 23, 2025
    What does 'Over Current Fault' mean on my Hills Reliance 12?
    • N
      Nancy BeckerAug 23, 2025
      An 'Over Current Fault' on your Hills Control Panel typically indicates a partial short circuit on the Aux Pwr, Smoke power, Horn Speaker, Strobe, or Screamer. Removing the short from the Aux Pwr or Smoke Pwr will immediately resolve the over-current condition. If the short is on the horn, Strobe, or Screamer, you must put the panel into alarm once the fault has been removed to clear the over-current condition.
  • D
    Dustin Webb Jr.Aug 26, 2025
    What to do if Zones LEDs flash rapidly on Hills Reliance 12?
    • J
      Jason MooreAug 26, 2025
      If the Zones LEDs on your Hills Control Panel are flashing rapidly, and arming/disarming doesn't clear it, a zone tamper condition has likely occurred. Press '1' then '7' to reset the condition and clear the rapid flashing LEDs. Note that if the zone is still in tamper, pressing '1' then '7' will only clear the condition temporarily.
  • P
    peverettAug 28, 2025
    Why aren't the keys working on my Hills Control Panel code pad?
    • J
      jasonperezAug 28, 2025
      If the code pad lights on your Hills Control Panel appear to be working, but the keys don't function, ensure that the user code you are entering is programmed into the system and is designated as an Arm/Disarm code. Also, verify that you have set the code pad No and Area No. This is configured using feature ¹ 94 in the section 'Programming the code pad'.
  • P
    Paul JonesAug 30, 2025
    What does it mean when the Fire LED is flashing rapidly on my Hills Reliance 12 Control Panel?
    • M
      maxwell60Aug 30, 2025
      If the Fire LED on your Hills Control Panel flashes rapidly, measure the voltage at the Aux Pwr (+) terminal; it should be above 12.8 Volt DC. Also, check that the data wire is connected correctly at both ends. The smoke detector circuit may have gone into alarm, in which case you should press '1' then '7' to reset it. You can also try connecting code pads one at a time to see if the problem is related to a specific code pad.
  • M
    Matthew CoxSep 1, 2025
    What does 'Box Tamper' mean on my Hills Reliance 12 Control Panel?
    • J
      Jacob ScottSep 1, 2025
      The 'Box Tamper' message on your Hills Control Panel indicates that the box tamper pins are open circuit or activated. Ensure the box tamper pins are sealed (closed circuit). Arm and disarm the system to clear the box tamper condition.
  • D
    Douglas HarrisSep 3, 2025
    What to do if Hills Reliance 12 Control Panel code pad won't accept key presses after exiting program mode?
    • R
      Robert LambertSep 3, 2025
      If the code pad on your Hills Control Panel does not accept key presses after exiting program mode, wait 12 seconds before entering key presses at the code pad.
  • M
    Michael WhiteSep 6, 2025
    Why can't I write custom messages to multiple LCD code pads on my Hills Control Panel?
    • S
      Sara HarrisSep 6, 2025
      If you are unable to write custom messages to multiple LCD code pads on your Hills Control Panel system, ensure you have individually set the code pad No(s) and Area No(s) for each code pad, using feature ¹ 94 in the section 'Programming the Code Pad'. You may also need to enter and then exit program mode. Alternatively, enter the custom message menu, view any message, and then exit. See feature ¹ 92 in the NX148 LCD Code Pad installation manual.
  • L
    Luis RandolphSep 8, 2025
    What does 'Siren Trouble' mean on my Hills Control Panel?
    • J
      James MoodySep 8, 2025
      Siren Trouble on your Hills Control Panel indicates that the Horn Speaker is open/short circuit or not connected. If a horn speaker is not connected to the panel, place a 3K3 resistor across the Bell output to disable Siren Trouble Monitoring.

Summary

Warnings

Compliance Notices

Updated Features

Ordering Information

Installation & Programming Flowchart

Board Installation

Control Panel Comparison

Hills Reliance Wiring Diagrams

Hills Reliance 128 Wiring Diagram

Wiring diagram for the Hills Reliance 128 security system, detailing connections for zones, power, and peripherals.

Hills Reliance R12 Wiring Diagram

Wiring diagram for the Hills Reliance R12 security system, showing panel connections and device wiring.

Hills Reliance 8 Wiring Diagram

Wiring diagram for the Hills Reliance 8 security system, illustrating panel connections and component layout.

Hills Reliance Terminal Descriptions

Hills Reliance 128 Terminal Descriptions

Detailed description of each terminal on the Hills Reliance 128 control panel.

Hills Reliance 12 Terminal Descriptions

Detailed description of each terminal on the Hills Reliance 12 control panel.

Hills Reliance 8 Terminal Descriptions

Detailed description of each terminal on the Hills Reliance 8 control panel.

Main Options Overview

Areas and Arming

Explains system areas, arming modes, and user codes for system operation.

System Features and Functions

Details options like auxiliary outputs, tampers, and timers.

Programming The LED Code Pads

Code Pad Configuration

Guides setting zone start, options, and number for LED code pads.

Service and User Code Management

Covers service menu access and changing user codes.

Assigning User Code Authority Levels

Defines the access permissions and areas for each user code.

Walk Test Mode

Enables zone testing mode for verification of sensor functionality.

Call Back Download and Answer Call

Configures remote access for system programming and updates.

Hills Reliance Control Panel Programming

Programming Structure and Navigation

Explains the Features, Segments, and Options structure and how to navigate.

Loading Factory Defaults

Restores the panel to its original factory settings.

Enrolling Modules & Code Pads

Describes how the system detects and registers connected modules.

Programming Feature Descriptions

System Codes

Details Master, Duress, and Go To Program codes.

Dialer and Download Options

Configures dialing, communication, and download settings.

Area 1 Options and Reports

Feature 17: Area 1 Entry;Exit Timers

Configures the entry and exit delay times for Area 1.

Zone Configuration and Area Assignment

Feature 18: Zones 1-8 Configuration

Assigns zone types to zones 1 through 8.

Default Zone Configurations

Lists predefined zone types and their characteristics.

Feature 19: Zone Area Select - Zones 1-8

Assigns zones 1-8 to specific operational areas.

System Options

Feature 22: System Options Overview

Configures system-wide parameters like siren behavior and power alerts.

System Timers and Outputs

Feature 25: System Timers Configuration

Sets durations for various system functions like strobe and siren.

Auxiliary Output Configuration

Details logic, events, and timing for auxiliary outputs 1-4.

Auto-Test and Time Settings

Feature 32: Auto-Test Control

Configures automatic system testing parameters.

Feature 35: Days Open; Authority

Sets daily operating hours and user code authority.

Auto Arming and Account Codes

Feature 36: Days of Week for Auto Arm

Schedules automatic arming based on the day of the week.

Area Account Codes

Sets account codes for specific reporting areas.

Area Options and Timers

Feature 39: Area 2 Options and Reports

Configures Area 2 options and communication reports.

Feature 40: Area 2 Entry;Exit Timers

Sets entry/exit timers for Area 2.

Area 3 & 4 Options and Timers

Feature 42: Area 3 Options and Reports

Configures Area 3 options and communication reports.

Feature 43: Area 3 Entry;Exit Timers

Sets entry/exit timers for Area 3.

Area 5 & 6 Options and Timers

Feature 45: Area 4 Options and Reports

Configures Area 4 options and communication reports.

Feature 46: Area 4 Entry;Exit Timers

Sets entry/exit timers for Area 4.

Area 7 & 8 Options and Timers

Feature 48: Area 5 Options and Reports

Configures Area 5 options and communication reports.

Feature 49: Area 5 Entry;Exit Timers

Sets entry/exit timers for Area 5.

Zones 17-64 Configuration and Area Selection

Feature 59: Zones 17-24 Configuration Group

Assigns zone types to zones 17 through 24.

Feature 60: Zone Area Select - Zones 17-24

Assigns zones 17-24 to specific operational areas.

Zones 65-96 Configuration and Area Selection

Feature 63: Zones 33-40 Configuration Group

Assigns zone types to zones 33 through 40.

Feature 64: Zone Area Select - Zones 33-40

Assigns zones 33-40 to specific operational areas.

Configuration Group Alarm Event Codes

Feature 67: Configuration Group 1 Alarm Event Code

Sets Contact ID event codes for Group 1 alarms.

Feature 69: Configuration Group 2 Alarm Event Code

Sets Contact ID event codes for Group 2 alarms.

Configuration Group Characteristic Select

Feature 70: Configuration Group 2 Characteristic Select

Defines characteristics for Configuration Group 2 zone behavior.

Feature 72: Configuration Group 3 Characteristic Select

Defines characteristics for Configuration Group 3 zone behavior.

Zones 49-72 Configuration and Area Selection

Feature 119: Zones 49-56 Configuration Group

Assigns zone types to zones 49 through 56.

Feature 120: Zone Area Select - Zones 49-56

Assigns zones 49-56 to specific operational areas.

Zones 73-128 Configuration and Area Selection

Feature 133: Zones 105-112 Configuration Group

Assigns zone types to zones 105 through 112.

Feature 134: Zone Area Select - Zones 105-112

Assigns zones 105-112 to specific operational areas.

Quick Start Guide

Hills Reliance Specifications

Warranty Statement

Hills Reliance 12 Specifications

General IconGeneral
BrandHills
ModelReliance 12
CategoryControl Panel
LanguageEnglish

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