Solutions of trouble
Bike is not powered
1.The bike is in the brake status 2.The speed did not reach 5km/h
3.In the parking status 4. Startup switch fault
1.Check whether the battery plug is properly inserted
2. Battery undervoltage, charge the battery
1.Whether the brake lever is on the brake
2.Manpower riding to 5km/h
3.Remove P mode 4.Please contact after-sales service
Problems
Reasons for the problem
Solution way
When the power is turned on ,
the bike can not be powered on
Turn on the power and turn on
the handlebar,motor does not start
Insufficient mileage
Battery fails to charge
Instrument no display
1.Battery undercharge 2.Tire pressure deficiency
3.Frequent brake start 4.Battery aging or normal
5.Low ambient temperature,Battery capacity attenuation
1.No power supply for bike 2.Battery under voltage
3.Instrument faults
1.Check if the plug is loose
2.Wait for the battery to return to charging temperature
3.Wait for the battery to return to charging temperature
4.Contact with cugtmer sewice
1.Check if the charger damage or not
2.Check tire pressure before using
3.Develop good driving habits 4.Replace the battery
5.Belong to normal phenomenon
1.Check that the battery is plugged properly
2.Battery undervoltage, charge the battery
3.Contact after-sales service to replace damaged parts
1.The charger is not plugged in properly
2.Battery temperature is too low
3.Battery temperature is too high 4.Battery under voltage
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