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Hisense E20 User Manual

Hisense E20
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Hisense E20
HLTE103E
User Guide
Before using the device, please read the user guide in
detail.
Notice
This product supports hot plugging. You can insert or
switch SIM cards directly while the phone is working.
Manufactured by Hisense Communications Co., Ltd.

Questions and Answers:

Hisense E20 Specifications

General IconGeneral
BrandHisense
ModelE20
CategoryCell Phone
LanguageEnglish

Summary

Safety Precautions

General Safety Information

Failure to follow safety instructions could result in fire, electric shock, injuries, or damage to your phone or other property.

Health and Safety

Medical Device Interaction

Be aware of potential interference with pacemakers or other medical devices.

Road Safety

Driving Safety Guidelines

Check local laws and regulations on using phone. Obey all local laws. Always keep your hands free to operate the vehicle while driving.

Power Supply and Charging

Charging Guidelines

Charge your phone with the included USB cable and power adapter. Use of incompatible adapter or cable may cause permanent damage.

Hearing Protection

Hearing Safety

Prolonged headset listening at high volume could lead to hearing damage. Lower volume if you feel ears ringing.

Environmental Protection

Disposal and Recycling

Observe local regulations for phone packaging, battery, and used phone disposal for proper recycling.

Cleaning and Maintenance

Phone and Charger Care

Turn off phone before cleaning. Use a dry soft cloth. Do not use chemical substances or abrasive cleaning agents.

Emergency Call

Making Emergency Calls

In an emergency, if the phone is on and within network range, it can be used to make an emergency call.

Copyright Information

Usage Rights

The equipment is for private use only. Copying for sale or business purposes may violate copyright law.

Initial Phone Setup

Unboxing Your Phone

Follow instructions to set up your phone.

Inserting and Removing Cards

Ensure card is correctly aligned and tray is level when inserting. Do not use cut or modified SIM/microSD cards.

Turning Phone On and Off

Press and hold power button to turn on. Press and hold power button and touch to turn off.

Charging the Battery

Battery Charging Procedure

Connect USB cable to adapter, plug into socket. Disconnect phone from charger after charging.

Charging Tips and Precautions

Use only approved chargers. Unapproved adapters may damage phone or cause fire. Avoid using phone while charging.

Screen and Display Overview

Phone Components

Identifies physical components: Front flash, Receiver, Dual-front camera, Microphone, Loudspeaker, USB port, Headset socket, etc.

Basic Phone Operations

Power Button Usage

How to power on, power off, and force restart your phone using the power button.

Volume Button Adjustment

To adjust the volume, press the volume button.

Navigation Key Functions

Go back to Home screen, open recent apps, or go back to previous screen using navigation keys.

Home Screen Navigation

The main screen is the starting point for apps and features, allows adding elements and accessing the main menu.

Touchscreen Gestures

Basic Gestures

Use simple gestures like tapping and tapping and holding to interact with apps and menus.

Tapping

Tap with your finger to open apps, select menu items, press buttons, or enter characters.

Tapping and Holding

Tap and hold an item for more than 2 seconds to access available options.

Advanced Touchscreen Gestures

Swiping Actions

Swipe left/right to view panels. Swipe up/down to scroll webpages or lists.

Zooming Gestures

Spread two fingers apart to zoom in, pinch to zoom out on webpages, maps, or images.

More Touchscreen Gestures

Pinch to Zoom Out

Perform a pinch gesture to zoom out on content.

Dragging Items

Tap and hold an item, then drag it to the target position to move it.

Notification Center

Opening and Closing

Swipe down from the top to open. Swipe down again for shortcuts. Swipe up or press Home to close.

Notification Settings

Go to Settings > Apps & notifications to enable or disable notification settings.

Phone Locking

Screen Lock Setup

Protect user data by setting up Pattern, PIN, or Password in Settings > Security > Screen lock.

Taking Screenshots

How to Capture Screen

Press the power button and volume down button simultaneously to take a screenshot.

Calls and Contacts Management

Making Phone Calls

Dial a number directly or select from contacts or call logs to make a call.

Calling from Contacts

Access the contact list, select a contact, and initiate a call.

Calling from Call Logs

View recent calls, select a number from the list, and tap the phone icon to call back.

Advanced Call Functions

International Calls

Dial by tapping and holding 0 for '+', then enter country code, area code, and phone number.

Answering and Rejecting Calls

Slide to answer or reject calls when the screen is locked. Tap ANSWR/DECLINE when unlocked.

Importing Contacts

Import contacts from storage services to your device via settings.

Contact Management

Creating a New Contact

Add contact details including name, phone number, and photo. Save the contact information.

Searching for Contacts

Search contacts by scrolling or using the search bar. Select to call, message, or edit.

Messaging

Sending Text Messages

Create a message, add recipients, enter text, and send.

Viewing Messages

Select a contact from the message list to view conversation history.

Camera and Gallery

Taking Photos

Open camera, use pinch to zoom, and tap to capture photos. Pictures are automatically saved.

Recording Videos

Enter video mode, tap to start/stop recording, and tap to save video files.

Viewing Media Files

Open gallery to view photos or videos.

Deleting Media Files

Select photos or videos, tap and hold, then choose Delete.

Sharing Media Files

Sharing Photos or Videos

Select media, tap sharing icon, choose a sharing method.

Music and Audio

Listening to Music (YT Music)

Play local songs, use playback controls, and exit music screen without stopping the song.

FM Radio Functionality

Connect headphones, turn on FM Radio, search channels, and adjust volume.

Web Browsing

Using Chrome Browser

Connect to web pages, search information, and bookmark favorite sites for quick access.

File Management

Browsing and Searching Files

Open the Files app to browse and search for files using keywords.

Calendar and Events

Creating Calendar Events

Open Calendar, create an event by entering title, time, location, and other details.

Calendar Event Search

Searching for Events

In Calendar, use the search function to find events by title or location.

Clock Functions

Setting Alarms

Set alarms with time, repeat, ringtone, and configure volume and snooze length.

Adding a City

Touch icon in Clock to enter city research, input city name.

Using the Timer

Open Clock, use timer function to set countdown time, start, pause, and dismiss.

Using the Stopwatch

Open Clock, use stopwatch to start, pause, and reset.

Sound Recorder Operations

Recording and Playing Audio

Record audio using Sound Recorder, play back recordings, and manage files.

Appendix Information

Important Information

Phone connects to mail/internet servers, generating data exchanges that may incur charges.

Appendix Details

IMEI Identification

Find IMEI code in package, on label, or by dialing *#06# on the phone.

Disclaimer of Liability

Nonoriginal accessories may cause incompatibility or damage. User manual provides general overview.

Troubleshooting Guide

Common Issues and Solutions

Lists common problems and solutions, some requiring service provider, others fixable by user.

Troubleshooting: SIM and Network

SIM Card Errors

Ensure proper SIM insertion. Check network connection, coverage, or SIM card age.

Call Availability Issues

Check dialing errors, network authorization, restrictions, or prepaid charge limits.

Phone Power Issues

Ensure power button press duration. Charge battery and check charging prompt.

Troubleshooting: Charging and Performance

Charging Errors

Check temperature, charging, connection, and use original accessories.

Messaging and File Transfer Issues

Ensure sufficient storage for SMS/photos. Check supported file formats for files.

Audio and Stability Issues

Check sound settings for silent/vibration mode. Update software for freezes or hangs.

Troubleshooting: Data and Connectivity

Contact Display Duplication

Check if contacts are saved in both phone and SIM card.

App Installation Problems

Verify service provider support, registration, or phone storage.

Computer Connection Issues

Try changing the data cable or computer port.

Call Log Saving Issues

Ensure the phone's time setting is correct.

Device Specifications

Electrical Characteristics

Details on adapter input/output and rechargeable battery specifications.

Medical Device Advisory

Implanted medical devices may be affected. Keep product at least 20 cm away, do not carry in chest pocket, turn off if interference is suspected.

Regional Compliance (Mexico)

Mexico Operation Rules

Operation subject to two conditions: no detrimental interference and acceptance of any interference.

FCC Compliance and RF Exposure

FCC Regulatory Compliance

Phone complies with FCC section 15. Unauthorized modifications void user's authority to operate.

RF Exposure Limits

Complies with FCC radiation exposure limits for uncontrolled environment. Follow operating instructions for RF exposure compliance.

Detailed Specifications

Hardware and Connectivity

Lists detailed specs: OS, CPU, Memory, Camera, Size, Resolution, 3G/4G bands, WLAN, Bluetooth, GPS, FM, Interface, Battery.

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