Hisense U963 - Page 31

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Codes do not match
If you forget the code, contact your service provider.
Calls are not available
• Ensure that there is no dialling error.
New network is not au-
thorized.
• If new SIM card is inserted, check for new restrictions.
• If pre-paid charge reached its limit, contact service provider.
Phone cannot be switched on
• Ensure to press
the Power button for at least two seconds.
• Charge battery. Check the charging indicator on the screen.
Charge has error
• Outside temperature is too hot or cold. Charge the battery.
• Ensure that phone is charging at a normal temperature.
• Check the charger and its connection to the phone.
• Plugthechargerintoadi󰀨erentsocket.
• Ensure that charger is not defective. If so, replace the char-
ger.
• Use only original accessories.
Impossible to receive or send SMS and photos
Ensurethatthestorageissu󰀩cient.Deletesomemessagesin
your phone.