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Hitachi BD-120XGV - User Manual

Hitachi BD-120XGV
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Instruction Manual
Washing Machine
Front Loading
Model
BD-120XGV
BD-100XGV
BD-120GV
BD-100GV
Thank you for purchasing a Hitachi front loading washing
machine.
Please read this Instruction Manual carefully for proper
operation of the machine.
Please keep this Instruction Manual for future reference.
For household use only
Contents
Preparation for use
Environmentally Friendly Waste Disposal ...
2
Hints and Tips for Eco-friendly Washing .....
2
Parts and Accessories ...................................
3
Safety Instructions .........................................
4
Precautions for using the wireless
LAN function ...................................................
7
How to Install the Washing Machine ............
10
Control Panel and Display .............................
16
Use with smartphones ...................................
19
Before You Start Washing .............................
26
Operation
How to Use the Washing Machine ................
27
Control your Washing Machine with
your Smartphone ............................................
29
How to View the App ......................................
30
When the "NEW" symbol appears in the
App version information ................................
31
Checking the MAC address ...........................
32
How to put the detergent and softener .........
33
Program Overview ..........................................
36
How to Use the Washing Machine
Program ...........................................................
38
Maintenance
Convenient Usage ..........................................
43
In Case of Emergency ....................................
46
Care and Maintenance ...................................
47
Troubleshooting .............................................
58
Error Codes .....................................................
65
Specications .................................................
66
EN
3CS
ONLY

Questions and Answers

  • B
    Brittany JordanSep 14, 2025
    Why is there the sound of water when the drum is rotated manually in my Hitachi BD-120XGV?
    • R
      richardcastilloSep 14, 2025
      The sound of water when the drum is rotated manually in your Hitachi Washer is not a malfunction.
  • L
    Lisa GreenAug 25, 2025
    Why is water not being supplied to my Hitachi Washer?
    • J
      Jeanette ThorntonAug 26, 2025
      If your Hitachi Washer isn't getting water, try these steps: 1. Make sure the water tap is turned on. 2. Check that the water supply hose isn't frozen. 3. Straighten any kinks in the water inlet hose. 4. Clean the water inlet filter.
  • M
    Mark WilsonAug 26, 2025
    Why is my Hitachi BD-120XGV Washer making unusual noise or vibration?
    • G
      Gina CamposAug 26, 2025
      If your Hitachi Washer is making unusual noises or vibrating excessively: * Ensure you've removed the transport bolts. * Make sure the washing machine is installed on a level, stable surface. * Check the drum for any foreign objects like coins or pins.
  • M
    Miranda BraunAug 27, 2025
    Why am I not receiving push notifications from my Hitachi BD-120XGV?
    • C
      Calvin Shelton PhDAug 27, 2025
      If you're not receiving push notifications from your Hitachi Washer, check these settings: * If the communication lamp on the washing machine is blinking, wait until it stops as the machine is preparing for communication. * Ensure notifications are enabled for the App in your smartphone's settings. * Verify notifications are enabled in the App's 'Notification settings'.
  • W
    walterscatherineSep 15, 2025
    Why does my Hitachi BD-120XGV Washer make a tapping noise at spin start?
    • G
      Gabrielle UnderwoodSep 15, 2025
      Tapping noise at the start of the spin cycle in your Hitachi Washer is not a malfunction.
  • J
    johnmurphySep 23, 2025
    Can I log in to the Hitachi BD-120XGV Washer App on multiple smartphones using the same login ID?
    • W
      William MartinSep 23, 2025
      You can only log in to the App on one smartphone per login ID for your Hitachi Washer. If you log in from more than one smartphone using the same login ID, the smartphone logged in first will be logged off.
  • F
    fedwardsSep 7, 2025
    Why does fabric softener remain in my Hitachi Washer?
    • S
      Steven Gibson Jr.Sep 7, 2025
      If fabric softener remains in your Hitachi Washer, firmly set the softener cover on the softener dispenser.
  • R
    Ruben BanksSep 8, 2025
    What to do if my Hitachi BD-120XGV Washer switches off during operation?
    • C
      Cassandra WoodSep 9, 2025
      If your Hitachi Washer switches off during operation, unplug the power cord and plug it back in. Then, select a program and start it again. Also, avoid placing electrical appliances close to the washing machine. If the issue persists, wait about one hour and restart the program, as this may not be a malfunction.
  • A
    Ashley HamiltonNov 23, 2025
    What to do if unable to pair Hitachi Washer with a smartphone?
    • E
      Edward JohnsonNov 23, 2025
      If you're having trouble pairing your Hitachi Washer with your smartphone, here are a few things to check: * Ensure the wireless LAN router is close to the washing machine, or use a repeater if the signal is weak. * Pair only one device at a time. * You can only pair up to 5 smartphones; remove unwanted registrations via the app's 'Menu', 'Connection Settings', 'Name settings', and 'Check/delete registered users'. * If you see 'Your smartphone is not connected with the router', select the correct router in your smartphone's Wi-Fi settings. * Try turning off and on your washing machine, smartphone, and wireless LAN router. * When pairing, ensure the wireless connection button connects to the 2.4GHz band and that 'Pr 1' is flashing on the washing machine (press the 'Remote' butt...
  • M
    Marcus DodsonSep 1, 2025
    Why is there no foam or hardly any foam in my Hitachi BD-120XGV Washer?
    • T
      Tina LopezSep 1, 2025
      If there's little to no foam in your Hitachi Washer, use the appropriate amount of detergent.

Summary

Waste Disposal and Eco-Friendly Washing

Packaging Disposal

Instructions for disposing of packaging materials responsibly.

Old Appliance Disposal

Steps to safely and responsibly dispose of old appliances.

Eco-Friendly Washing Tips

Advice on how to use the washing machine efficiently and save energy.

Parts and Accessories

Dispenser Overview

Identifies and explains the different detergent and softener dispensers.

Packed-In Accessories

Lists and describes the accessories included with the washing machine.

Safety Instructions

General Safety Precautions

Essential safety guidelines for operating the washing machine.

Installation Safety

Safety measures to follow during the washing machine installation process.

Safety Instructions (Continue)

Power Source and Cord Safety

Guidelines for safe use of the power cord and plug.

Child Safety Precautions

Measures to protect children from potential hazards.

Safety Instructions (Continue)

Usage Safety Guidelines

Important safety points to observe during normal operation.

Care and Maintenance Safety

Safety considerations related to cleaning and maintaining the machine.

Wireless LAN Function Precautions

About the Wireless LAN Function

Introduces remote control via wireless LAN and its basic functions.

Precautions for Wireless LAN Use

Warnings and guidelines for using the wireless LAN feature safely.

Wireless LAN Function Precautions (Continue)

Wireless LAN Router Requirements

Specifies requirements for the wireless LAN router and connection.

Radio Wave Interference and Security

Discusses radio waves, interference, and security best practices.

Wireless LAN Function Precautions (Continue)

Smartphone Pairing and App Usage

Details on pairing smartphones and using the dedicated application.

Export Controls and Trademarks

Information on export regulations and intellectual property.

Washing Machine Installation Guide

Installation Safety and Instructions

Safety advice and key steps for installing the machine.

Machine Dimensions and Location

Provides dimensions and guidelines for choosing an installation site.

Washing Machine Installation Guide (Continue)

Transport Bolt Removal

Step-by-step guide to removing transport bolts before use.

Hose and Cable Connections

Illustrates how to connect water supply and drain hoses and power cord.

Washing Machine Installation Guide (Continue)

Connecting the Water Supply Hose

Detailed instructions for connecting the water supply.

Washing Machine Installation Guide (Continue)

Drain Hose Installation

Guidelines for correctly positioning and securing the drain hose.

Washing Machine Installation Guide (Continue)

Connecting the Power Supply

Instructions for safely connecting the washing machine to the power outlet.

Leveling the Washing Machine

Steps for adjusting the feet to ensure the machine is level.

Post-Installation Checks and Service

Checking After Installation

Procedures to verify correct installation and initial operation.

Preparation Before First Wash

Steps to prepare the machine for its first use.

Customer Service Information

Guidance on contacting customer service for assistance.

Control Panel and Display Overview

Power Controls and Program Selection

Explains power buttons, auto-off, program selection, and start/pause.

Timer, Prewash, and Child Lock Features

Details on setting timers, prewash, and child lock features.

Rinse Options and Intensive Wash

Information on adjusting rinse cycles and using intensive wash.

Control Panel and Display Overview (Continue)

Spin, Temperature, Memory, Auto Clean

How to adjust spin, temperature, use memory, and auto-clean functions.

LED Display Indicator Guide

Explains the various symbols and indicators on the display.

Control Panel and Display Overview (Continue)

Dispenser Controls and Remote Operation

Controls for detergent/softener dispensers and remote operation.

Reload Function and Display Information

Using reload feature and understanding display information.

Using with Smartphones

Smartphone App Functionality and Requirements

Overview of app features and necessary system requirements.

Using with Smartphones (Continue)

Installing and Registering the Washer App

Steps to download, install, and register for the washing machine app.

Using with Smartphones (Continue)

Connecting Smartphone to Wireless LAN

Steps to connect the smartphone to the Wi-Fi network.

Pairing Washing Machine with Smartphone

Instructions for pairing the machine with the smartphone.

Using with Smartphones (Continue)

Simple Connection Procedure

Detailed steps for establishing a simple connection.

Using with Smartphones (Continue)

Completing Simple Connection Setup

Finalizing the simple connection setup in the app.

Using with Smartphones (Continue)

Manual Connection Procedure

Detailed steps for establishing a manual connection.

Using with Smartphones (Continue)

Completing Manual Connection Setup

Finalizing the manual connection setup in the app.

Before You Start Washing

Laundry Preparation and Sorting

Steps to prepare and sort laundry correctly before washing.

Detergent, Additives, and Soiling Level

Guidelines for detergents, additives, and selecting options by soiling.

How to Use the Washing Machine

Loading Laundry, Powering On, and Adding Detergent

Steps for loading, powering on, and adding detergent to the machine.

Program Selection and Operation

How to select and operate wash programs using the panel.

How to Use the Washing Machine (Continue)

Starting, Pausing, Terminating Programs

How to start, pause, resume, and stop wash cycles.

Program Completion and Notifications

Information about program end signals and automatic shut-off.

Control Your Washing Machine with Your Smartphone

Enabling Remote Control Standby Mode

How to enable remote control mode on the washing machine.

How to View the App

Navigating the App Interface and Features

Explains app layout, navigation, and available features.

Updating the Washing Machine Software

Checking the MAC Address

Finding MAC Address Before and After Pairing

Steps to find the MAC address for both paired and unpaired machines.

How to Put the Detergent and Softener

Dispenser Usage and Drum Loading

Details on using automatic/manual dispensers and loading the drum.

How to Put the Detergent and Softener (Continue)

Setting Standard Detergent and Softener Amounts

How to adjust the standard volume for liquid detergent and softener.

How to Put the Detergent and Softener (Continue)

Managing Automatic Loading Settings

Guides on enabling, disabling, and adjusting auto-loading features.

Program Overview

Program Overview (Continue)

How to Use Washing Machine Programs

Al Wash, Cotton, Delicate, and Rapid 15 Programs

Step-by-step guides for several common wash programs.

How to Use Washing Machine Programs (Continue)

60°C Hygiene and Duvet Programs

Step-by-step guides for 60°C Hygiene and Duvet programs.

How to Use Washing Machine Programs (Continue)

Stain Care, Wool, Crease Care, Daily 38 Programs

Guides for Stain Care, Wool, Crease Care, and Daily 38 programs.

Spin and Silent Program Guides

Guides for Spin and Silent wash programs.

How to Use Washing Machine Programs (Continue)

Tub Wash, Rinse&Spin, Download Programs

Guides for Tub Wash, Rinse&Spin, and Download programs.

Auto Self Clean Function Guide

Memory Function Guide

Convenient Usage Features

Adjusting Auto Self Clean Settings

How to adjust the settings for the Auto Self Clean function.

Interior Lighting Settings

How to customize the interior drum lighting.

Convenient Usage Features (Continue)

Notification Sound and Wireless LAN Settings

How to configure notification sounds and manage wireless LAN function.

Disposing or Transferring the Washing Machine

In Case of Emergency

Power Outage and Emergency Door Release

Explains auto-restart and how to open the door manually in emergencies.

Care and Maintenance of Drum and Machine

Care and Maintenance of Tap Water Supply

Cleaning the Drum with Special Programs

Cleaning the Drum with Special Programs (Continue)

Using Washing Tub Cleaner Safely

Precautions and instructions for using tub cleaning agents.

Cleaning the Drain Filter

Cleaning the Drain Filter (Continue)

Cleaning the Detergent and Softener Dispenser (BD-120 XGV;BD-100 XGV)

Cleaning the Detergent and Softener Dispenser (Continue)

Cleaning the Detergent and Softener Route

Cleaning the Detergent and Softener Route (Continue)

Cleaning the Detergent and Softener Dispenser (BD-120 GV;BD-100 GV)

Troubleshooting: Smartphone Connectivity

Mobile Router, App Registration, and Pairing Issues

Solutions for problems with mobile routers, app registration, and pairing.

Troubleshooting: Smartphone Connectivity (Continue)

Pairing Failures and Connection Stability

Solutions for issues during pairing and connection stability.

Troubleshooting: Smartphone Connectivity (Continue)

Manual Connection, Password, and Remote Operation Issues

Resolving manual connection, password, and remote operation problems.

Troubleshooting: Smartphone Connectivity (Continue)

Push Notifications, App Display, and Router Changes

Addressing notification, app display issues, and changing routers.

Troubleshooting: Machine Operation

Door Lock, Button, Water Supply, and Foam Issues

Solutions for door lock, button, water supply, and foam problems.

Troubleshooting: Machine Operation (Continue)

Spin Cycle, Softener, Detergent, and Odor Issues

Resolving spin, softener, detergent, and odor problems.

Washing Results and Operation Stops

Addressing unsatisfactory washing results and unexpected operation stops.

Troubleshooting: Machine Operation (Continue)

Noise, Vibration, Dispenser, and Initial Water Issues

Troubleshooting noises, vibrations, wet dispensers, and initial water.

Error Codes

Specifications

Hitachi BD-120XGV Specifications

General IconGeneral
BrandHitachi
ModelBD-120XGV
CategoryWasher
LanguageEnglish

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