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Hitachi PH Series - AFTER SALE SERVICE AND WARRANTY; SERVICE TROUBLESHOOTING CHECKLIST; CONTACTING SERVICE PERSONNEL GUIDELINES

Hitachi PH Series
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– 23 –
AFTER SALE SERVICE AND WARRANTY
WHEN ASKING FOR SERVICE, CHECK THE FOLLOWING POINTS
When it does not operate
Is the fuse all right?
Is the voltage extremely high or low?
Is the circuit breaker “ON”?
Is the setting of operation mode different from other indoor
units?
Is the air lter blocked with dust?
Does sunlight fall directly on the outdoor unit?
Is the air ow of the outdoor unit obstructed?
Are the doors or windows opened, or is there any source
of heat in the room?
Is the set temperature suitable?
Are the air inlets or air outlets of indoor and outdoor units
blocked?
Is the fan speed “LOW” or “SILENT”?
CONDITION CHECK THE FOLLOWING POINTS
Notes
In quiet or stop operation, the following phenomena may occassionally
occur, but they are not abnormal for the operation.
(1) Slight owing noise of refrigerant in the refrigerating cycle.
(2) Slight rubbing noise from the fan casing which is cooled and then
gradually warmed as operation stops.
The odor will possibly be emitted from the room air conditioner because
the various odor, emitted by smoke, foodstuffs, cosmetics and so on,
sticks to it. So the air lter and the evaporator regularly must be cleaned
to reduce the odor.
Please contact your sales agent immediately if the air conditioner still fails to operate normally after the above
inspections. Inform your agent of the model of your unit, production number, date of installation. Please also
inform him regarding the fault.
Power supply shall be connected at the rated voltage, otherwise the unit will be broken or could not reach
the speci ed capacity.
When it does not cool well
When it does not hot well
If the remote controller is
not transmitting a signal.
Do the batteries need replacement?
Is the polarity of the inserted batteries correct?
Remote controller
display is dim or blank.)
NOTE:
If the supply cord is damaged, it must be replaced by the special cord obtainable at authorized
service parts centers.
RAS/RAC-PH30HLT (17-24).indd 23RAS/RAC-PH30HLT (17-24).indd 23

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