11  Troubleshooting
Alarm codes
TCGB0136 rev.1 - 05/2021
120
11.2  Alarm codes
Code Category Content of Abnormality Leading Cause
01 Indoor unit
Activation of protection device (Float 
switch (*))
Activationofoatswitch(Highwaterlevelindrainpan,
abnormalityofdrainpipe,oatswitch,ordrainpan)
02 Outdoor unit
Activation of protection device (High 
pressure cut or High compressor 
temperature cut)
Activation of PSH (pipe clogging, excessive refrigerant, inert 
gas mixing) or activation of High temperature compressor 
thermostat (shortage of refrigerant or system refrigerant 
leakage)
03
Communication
Abnormal communication between Indoor 
units and outdoor units
Incorrect wiring, loose terminals, disconnected 
communication cable, blowout of fuse, indoor unit power 
OFF, Outdoor fuse meltdown
04
Abnormal communication between 
inverter PCB and Outdoor PCB
Inverter PCB - outdoor PCB communication failure (loose 
connector, wire breaking, blowout of fuse)
05 Supply phase Abnormality of power supply phases Incorrect power supply, open-phase
06 Voltage Abnormal inverter voltage Outdoorvoltagedecrease,insufcientpowercapacity
07
Cycle
Decrease in discharge gas superheat
Excessive refrigerant charge, failure of thermistor, incorrect 
wiring, incorrect piping connection, expansion valve locking 
at opened position (Disconnect connector)
08
Excessively high discharge gas 
temperature
InsufcientRefrigerantCharge,PipeClogging,Failureof
Thermistor, Incorrect Wiring, Incorrect Piping Connection, 
Expansion Valve Locking at Closed Position (Disconnect 
Connector)
09 Fan motor
Activation of protection device for outdoor 
fan
Fan motor overheat, locking
0A Communication
Abnormal communication between 
outdoor units
Incorrect wiring, broken cable, loose terminals
0b
Outdoor unit
Incorrect outdoor unit address setting
Duplication of address setting for outdoor units (Sub units) in 
same refrigerant cycle number
0C
Main unit of the outdoor unit incorrectly 
set
Two (or more) outdoor units set as "Main Unit" exist in same 
refrigerant cycle number
11
Sensor on Indoor 
Unit
Abnormality of inlet air thermistor
Incorrect wiring, disconnecting wiring,  
breaking wire, short circuit
12 Abnormality of outlet air thermistor
13
Abnormality of freeze protection 
thermistor
14 Abnormality of gas piping thermistor
15
Abnormality of outdoor air thermistor 
(Econofresh)
16 Abnormality of remote sensor (DOAS)
17
Abnormality of thermistor built-in remote 
Controller (DOAS)
18
Indoor fan motor
Abnormality of indoor fan system
Abnormality of indoor fan motor (Step-out), indoor fan 
controller failure
19
Activation of protection device for indoor 
fan
Fan motor overheat, lockup
1A
Indoor fan 
controller
Abnormalityoffancontrollern
temperature
Abnormalityofnthermistororfancontroller,heat
exchanger clogging, abnormality of fan motor
1b Activation of overcurrent protection Abnormality of fan motor
1C Problem with current sensor Abnormality of fan controller current sensor
1d Activation fan controller protection Driver IC error signal detection, instantaneous overcurrent
1E
Abnormality of indoor fan controller 
voltage
Indoorvoltagedecrease,insufcientcapacityofpower
supply wiring
20
Sensor on 
Outdoor Unit
Abnormality of the compressor thermistor
21 Abnormality of high pressure sensor
Incorrect wiring, disconnecting wiring,  
breaking wire, short circuit
22 Abnormality of outdoor air thermistor
24
Abnormality of heat exchanger liquid pipe 
thermistor