Before connecting your new Home Phone modem
If you are replacing an existing modem that has a security sleeve on the coaxial cable, please follow these
instructions for using the unlocking tool to disconnect the coaxial cable from the modem. If your modem allows
you to unscrew the coaxial cable by hand, you do not need to use the unlocking tool.
For homes that have an alarm system connected through your phone or Internet connection, we recommend
you notify the alarm company prior to disconnecting your modem to avoid any false alarms.
Installation and replacement
1
You can follow the same procedure for the installation of a new Home Phone modem, or to replace an existing one.
Gather the following items to facilitate the installation and replacement of your equipment.
Modem Coaxial Cable Ethernet Cable Power Cord
Thank you for being a Cogeco subscriber. This guide will assist you in connecting your new Home Phone modem.
Caution: While you are replacing your Home Phone modem, your Phone and Internet services will not be
operational. Although the process will only take a few minutes, we recommend you perform the procedure
when your household is not actively using the Home Phone or Internet service.
Align the unlocking tool with the cable.
Push tool down towards security sleeve until firmly
connected.
Using the tool handle, rotate counter-clockwise until the
cable is separated from the modem.
Remove the security sleeve.
Disconnect any telephone cords, Ethernet cables and
phone cables from the back of the modem.
A.
B.
C.
D.
2
Guide to installing/replacing
your Home Phone Hitron
CODA-4589 modem
A
Coaxial Unlocking
Tool*
Canada Post Return
Label*
*Unlocking Tool and Return Label only provided for modems being replaced.
B
C
D
E.
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