Hitron Technologies Americas2
Step 1: Set up the Cable Modem
For Comcast XFINITY Users Only:
Download the Xfinity app on your mobile phone
to set up and activate your Internet in minutes.
Visit xfinity.com/activate
If you are having trouble, contact Comcast Xfinity
1 (800) XFINITY (1 (800) 934-6489)
For Non-Xfinity Users or Xfinity Users without
a Smartphone:
A Find your Cable Internet Account number and login information
(your email address or username, password) and have it ready
for Step 3.
Login Username:
Login Password:
B If you are replacing a Cable Modem that is currently connected
in your home, unplug the old modem and remove it from its
current location. Place this new cable modem in the same spot
as the previous modem. Otherwise, place the cable modem near a
coax and power outlet.
C Connect a coaxial cable (provided in the box) from the Cable
Modem to a Coax Outlet on the wall. Make sure that the cable
is tightly connected.
D Wait until the four LED’s are Solid Green or Blue. This may take
up to 2-3 minutes.
If not, please check that the coax cables are tightly connected. If so, please
call your Internet Service Provider. It is possible that your Internet service has
not been activated.
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