1. If the information listed in the troubleshooting guide can't solve your problem,
please email us for help.
2. Failure to keep this unit clean from mineral deposits may affect operation of
this unit.
3. Customer failure to follow these instructions may void the warranty.
The LED Indicator
is blue but no
mist is produced
Mist height is low,
damping
surrounding desk
or floor.
Condensation
forms around
humidifier or on
windows and
walls
Tank leakage
Not enough water inside
the tank
Mist level is set too low
Mineral buildup on the
atomizer
The base might be overfilled
Tank may be damaged
Mist level is set too high for
the room size
1. Check if the room is too
humid and adjust to lower
mist. 40%~60% works best
2. Open door and windows, or
change to a larger room
Humidifier should be placed on
a hard flat surface, 2 feet above
the floor, 12 inches away from
the wall. Point nozzle away
from wall or window
Raise the room temperature to
25
℃
/ 77
℉
Low indoor temperature
leads to liquefaction
Air inlet is blocked
Tank cap is not tightened
securely
Valve stuck
Sealing ring was not
installed on the tank
cap
Check for possible cracks in the
tank, replace if necessary
Tighten the tank cap
Ensure the ㎡valve is properly
secured to the tank bottom
allowing water to pass through
the base
Install the ㎡ sealing ring on
the tank cap, please contact us
if it is missing
Feel if any air comes out from
the nozzle. If yes, then clean
water scale on the atomizer
as instructed
Remove the tank, empty the
base and place the filled tank
on the empty base
Refill and install the water tank
Adjust to maximum mist
2
2
1
1
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