J
Jennifer GonzalezJul 28, 2025
What to do if my HomeMatic Accessories batteries are empty?
- KKevin Lee MDJul 28, 2025
If the batteries of your HomeMatic Accessories device are empty, replace them with new ones.
What to do if my HomeMatic Accessories batteries are empty?
If the batteries of your HomeMatic Accessories device are empty, replace them with new ones.
What to do if my HomeMatic Accessories device is defective?
If your HomeMatic Accessories device is defective, check your app for an error message or contact your retailer.
What to do if HomeMatic Accessories transmission failed or duty cycle limit is reached?
If the HomeMatic Accessories transmission failed or the duty cycle limit is reached, please try again. For more information, see '8.2 Duty cycle' on page 38.
What to do if HomeMatic Accessories duty cycle exceeded?
If the HomeMatic Accessories duty cycle has been exceeded, wait for a short period (max. 1 hour) until the device starts working correctly again.
Max. radio range (open field) | 300 m |
---|---|
Degree of protection | IP20 |
IP Rating | IP20 |
Communication Protocol | Homematic IP |
Radio frequency | 868.3 MHz |
Battery Life | 2 years (typical) |