7
OWNER SATISFACTION
Your
satifaclion and
soodwill
are imporfanl
ro
your.leal€r
and to u!. Noinalty!
any;ioblens
wjth th€ operation oJ
your
venich
will be handled by
your
dealefs Senice
Depetnent.
Sone
tin€s,
however, despite
the besr intentions
ol all co.cerned, miundesbndings can
occur. tlyour
problen
has.ot bee. nandl€d
loyou satisfaction, we
suggesr
you
take the folloeins action:
*
Discuss
your probl€m
with . nembei
of daleBhip nanagen€nt.
Ofren conplaints .an b€
quickly
rqolved at that lewl, If rh€
problen
has
atrqdy b.€n rcviewe.t
pitb
tne Setvice
Man4ger, conhct the owner
of
the dealership
or the ceneral Meas€r_
*
If
you prohl€n
stil has not bee.
resolved to
your
etnfaction, contacr
lhe Molorcycte
Customer Sedie Depdtnenl,
AMERICAN HONDA MOTOR
CO.. INC. 100 W€st
AlondE
Boulaar<!,
Gartlena, California 90247
(2\3)
327
-A2a0,
and
provid€
then
with:
Yodr
name.,ddre$ dnd
relephone
nunber
.
V€nr.le
tmne
number
-
Dealer\ nane
and location
-
Vehicle delivety date
and
pr€Fnt
nilease
Naturcofproblen
Afier reviewing
all the facts involved,
you
will
be advised of ivhal aition
an
be
taken.
Please
bed in mind thal
your problen
will lik€ly
be reblved in the deale;ship. usins the
dealer\
faciliti€s,
equipm€nt and
personnel.
So il is
very
imporrant that
your
inilial contact be witb
the
Yolr
purchase
of
a
Honda
producl
is
sreatly
appreciated by both
your
daler
and
Aneican
Honda Moior
Co., Inc. We want
to a$isl
you
in every way
po$ible
!o asure
your
compleie
satisfaction with
vour Durchar.
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