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Honeywell Prestige 2.0 THX9421 User Manual

Honeywell Prestige 2.0 THX9421
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PRODUCT DATA
68-0311-07
THX9321 Prestige
®
2.0 and
THX9421 Prestige
®
IAQ with EIM
APPLICATION
The Prestige 2.0 and Prestige IAQ Systems feature an
effortless, 7-Day programmable color touchscreen
thermostat that provides control of temperature,
humidification, dehumidification, and ventilation for up to
4 Heat/2 Cool heat pump systems or up to 3 Heat/2 Cool
conventional systems for residential and commercial
applications.
FEATURES
RedLINK™ Compatible
Increase your content and profit per job by including
RedLINK™ accessories that meet your customers
comfort and convenience needs. RedLINK accessories
include the Wireless Outdoor Sensor, Portable Comfort
Control (PCC), Equipment Interface Module (EIM),
RedLINK Internet Gateway, Wireless Indoor Sensor, Tru-
eSTEAM™ humidifier with Wireless Adapter,
TrueZONE™ zoning panel with Wireless Adapter, Vent
Boost Remote and Entry/Exit Remote.
Also Compatible with Equipment Remote Module
(ERM) ERM5220R
Customizable Service Reminders
Set up to 10 service reminders. Choose from the pre-set
options or customize your own. Reminders based on
date or the outdoor temperature.
Delta T Alerts and Diagnostics
Alerts give customers a sense of security while allowing
you to service or replace the equipment prior to a loss of
heating or cooling. Based on limits you set at installa-
tion, customers can be alerted when their system is not
operating as expected. The system alert will instruct
customers to contact you for assistance. Requires
Equipment Interface Module.
Delta T Installer Test
Save time by viewing Delta T while running a system
test to verify proper operation. Requires Equipment
Interface Module.
Universal Inputs
EIM - S1, S2, S3, S4
Assignable inputs allow you to setup Indoor and
Outdoor Temperature Sensors, Discharge and Return
Air Sensors or Dry Contact Devices. Dry Contact
Devices can be used to trip pre-set or customized alerts
on the thermostat home screen. Requires Equipment
Interface Module.
Data Logs
The thermostat stores an Alerts Log, User Interactions
Log and a Performance Log to quickly determine if an
issue is caused by a system error or an accidental user
error. Note: The Performance Log only applies to the
THX9421 thermostat.
Selectable for Residential and Light Commercial
Applications
One thermostat does it all to meet the needs of Resi-
dential and Light Commercial applications. Simply
select Residential or Commercial during the installer
setup. If Commercial is selected, the thermostat will use
commercial language, meet building codes and offer
365 day holiday scheduling.
USB Port for Quick Installer Setup
Save time by using a USB stick to upload installer set-
tings, and service reminders in one simple step.
Selectable Sensors
When paired with a Wireless Indoor Sensor(s) you have
the ability to choose which sensor(s) to use for tem-
perature, humidification and dehumidification. They
can be used in combination for temperature averag-
ing—or individually—to condition humidity levels in
separate spaces.
THX9321 Prestige
®
2.0
THX9421 Prestige
®
IAQ with EIM

Table of Contents

Questions and Answers:

Honeywell Prestige 2.0 THX9421 Specifications

General IconGeneral
TypeSmart Thermostat
Thermostat TypeProgrammable
DisplayColor touchscreen
Wi-Fi ConnectivityYes
ConnectivityWi-Fi
GeofencingYes
Energy SavingYes
InstallationProfessional Installation Recommended
Warranty5-Year Limited Warranty
CompatibilityHeat Pump
Stages2 Heat / 2 Cool
Programmability7-Day Programmable
Voice ControlAmazon Alexa, Google Assistant
Remote AccessYes
Energy Saving FeaturesEnergy Reports
FeaturesWeather information
Power MethodHardwired

Summary

APPLICATION

FEATURES

RedLINK Compatible

Enables advanced accessories for enhanced comfort and profit.

Customizable Service Reminders

Allows setting up to 10 service reminders based on date or temp.

Delta T Alerts and Diagnostics

Alerts customers to potential system issues for proactive service.

Universal Inputs

Assignable inputs for sensors, dry contacts, etc.

Data Logs

Stores logs for troubleshooting system issues.

Selectable for Residential and Light Commercial Applications

Versatile for different installation types.

USB Port for Quick Installer Setup

Speeds up installer setup with USB stick.

Selectable Sensors

Allows choosing sensors for optimal comfort control.

ORDERING INFORMATION

SPECIFICATIONS

Terminal Designations

Lists and describes terminal functions for EIM and THX9421/THX9321.

RedLINK Communication

Details the wireless communication frequency and re-sync time.

Temperature & Humidity Ranges

Defines operational limits for temperature and humidity settings.

SYSTEM INSTALLATION

Finding Your Password (Date Code)

Explains how to locate the password needed for installer setup.

INSTALLATION OPTIONS

Installing Equipment Interface Module (if used)

Selecting Thermostat Location

THX9421 Installation

INSTALLATION WITH EQUIPMENT INTERFACE MODULE (EIM)

Covers EIM connection steps for THX9421.

THX9321 Installation

POWER OPTIONAL REDLINK™ ACCESSORIES

RedLINK™ Internet Gateway

Details on powering the internet gateway.

PERFORMING INITIAL SETUP

Linking Thermostat to Equipment Interface Module (if used)

Linking RedLINK™ Accessories

Completing Initial Setup

Installer Options

INSTALLER TESTS

Equipment Test

Tests heating, cooling, fan, and IAQ equipment functions.

Using the Equipment Test

Mounting Optional Accessories

Mounting Outdoor Sensor

Instructions for installing the outdoor sensor.

OPERATION

Adjusting program schedules

Overriding schedules: residential use

Setting vacation hold: residential use

Adjusting humidification settings

Window Protection

Feature to prevent frost/condensation on windows.

Adjusting dehumidification settings: residential use

Adjusting ventilation settings

Utility Scheduling

Advanced Features

COMPRESSOR PROTECTION

Prevents premature compressor cycling to avoid damage.

Installer Options

ALERTS AND DIAGNOSTICS

Delta T Diagnostics

Monitors system performance using temperature difference.

Setting up Alerts and Diagnostics

Run a Test for Each Stage

Set Delta T Limits

Data Logs

Alerts Log

Records all system alerts generated.

User Interactions Log

Tracks user-initiated changes and actions.

Performance Logs

Captures detailed operational data for system analysis.

Dry Contact Alerts

Set Up the Dry Contact Alerts

Staging Control

Backup Heat Differential (Droop)

Controls when backup heat engages to save energy.

HEAT PUMP AND BACKUP HEAT OPERATION

Geothermal Radiant Heat

Operation details for geothermal radiant systems.

INDOOR AIR QUALITY (IAQ) CONTROL

Humidification

Controls indoor humidity levels.

Dehumidification - Residential

Dehumidification using the Cooling System

How the AC unit reduces humidity.

Set up Dehumidification With Cooling System

Dehumidification using a Whole House Dehumidifier

Control Dehumidification Level

Ventilation

Ventilation Control Methods (ISU 10050)

Methods for controlling ventilation based on standards.

Set up Ventilation

IAQ REMINDERS

CUSTOMIZABLE REMINDERS

USB PORT

Updating Thermostat Software (Prestige IAQ Only)

COMMERCIAL FEATURES

Overriding schedules: commercial use

Temporary schedule adjustments for commercial settings.

Setting custom events: commercial use

Setting holiday override: commercial use

Remote Setback

Set Up Remote Setback

Economizer and Time of Day (TOD) Operation

Economizer

Utilizes outdoor air for free cooling and ventilation.

OPTIONAL ACCESSORIES

REDLINK™ INTERNET GATEWAY

Enables remote access and alerts via web/app.

WIRELESS ENTRY/EXIT REMOTE

One-touch control for home/away settings.

REMOTE INDOOR SENSORS

Indoor Sensor Operation

Details how sensors impact comfort control.

BACKUP CONTROL

If the Thermostat is Part of the Temperature Average

How backup control works with averaged sensors.

REPLACING A THERMOSTAT

At the Equipment Interface Module (EIM)

Steps for resetting EIM for replacement.

WIRING

EIM Wiring Diagrams

THX9321 Thermostat Wiring Diagrams

Wiring IAQ Equipment or a Heat/Cool Stage to the Universal Terminals

Economizer Module Wiring Diagrams

Wiring C7089U1006 Outdoor Sensor

Wiring guide — Wired Indoor Sensors

ZONING

Setting up Ventilation Control on Prestige or Prestige IAQ

Configuring ventilation within a zoned system.

Setting up Dehumidification Control on Prestige or Prestige IAQ

Configuring dehumidification within a zoned system.

TROUBLESHOOTING

FCC Compliance Statement

Regulatory compliance information for the USA.

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