22
EN
Problem Possible cause / solution
The appliance will
not start.
The battery pack is inserted incorrectly. Insert the battery pack
correctly, Page 19 ‘Inserting the battery pack’.
The battery pack is completely empty. Switch o the appliance
via the ON / OFF switch (position „0“) and charge the battery
pack as described, Page 19, ‘Charging the battery pack’.
The appliance was switched on (position „I“) during the charging
process. Switch o the appliance via the ON / OFF switch
(position „0“) and switch it back on again (position „I“).
The appliance will then start up.
The cover of the dust container compartment has been taken
o while the appliance was still switched on. Switch o the
appliance via the ON / OFF switch (position „0“) and switch it
back on again (position „I“). The appliance will then start up.
The cover of the dust container is not correctly seated. Switch o
the appliance via the ON / OFF switch (position „0“) and correctly
insert the cover of the dust container compartment as described,
Page 21, ‘Inserting dust bin and filter’.
The battery indicator
is illuminated red.
The capacity of the battery pack is too weak. Switch o the
appliance via the ON / OFF switch (position „0“) and charge the
battery pack as described, Page 19, ‘Charging the battery pack’.
The appliance has no ground contact. Place the appliance on
the floor. It will now directly start cleaning.
The cleaning indicator
is illuminated red.
The dust container is overfilled or the filter is clogged. Switch o
the appliance via the ON / OFF switch (position „0“) and proceed
as described under Page 21.
The appliance starts up,
but it continuously moves
backward.
The slide controller for adjusting the sensitivity of the fall sensors is
set on a position for a light floor, although the appliance is being
used on a dark floor. Adjust the setting of the slide controller to the
sensitivity setting of the fall sensors, Page 20, ‘Setting the anti-fall
sensors’.
The appliance only cleans
part of the room to be
cleaned.
Depending on the size of the room to be cleaned, the appliance
may - at the end of the 3 modes - not necessarily have been
everywhere. Let the appliance run until it has travelled over every
area of the room.
Troubleshooting
> If the appliance does not work as it should
See if you can solve the problem yourself by following the steps in the table below. If you cannot
solve the problem using this table, contact our Service Hotline (Page 2, ‘International Services’)
and describe the problem to us.
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